At a Glance
- Tasks: Create an AI helpdesk product with web UI, APIs, and automation.
- Company: Global recruitment specialist with a focus on innovation.
- Benefits: Competitive pay, flexible work arrangements, and career advancement.
- Other info: Exciting projects with opportunities for rapid career growth.
- Why this job: Join a cutting-edge team and shape the future of AI in support services.
- Qualifications: Strong full-stack engineering skills and experience with modern frameworks.
The predicted salary is between 100000 - 120000 € per year.
We are a Global Recruitment specialist that provides support to clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you.
Location: Sheffield (3 days on site is mandatory)
Duration: 30/11/2026
Pay-rate: £514 per day (PAYE through Umbrella)
Role Description:
Build the end-to-end AI helpdesk product across web UI, APIs, agent orchestration, and enterprise workflow automation.
Key responsibilities:
- Design and build user-facing applications for employees, support agents, and admins.
- Develop frontend, backend, and API layers for chat, ticket submission, status tracking, and escalation.
- Build LLM/agent workflows for repetitive IT helpdesk tasks such as password reset, account unlock, software access, and knowledge-based troubleshooting.
- Integrate with ticketing, identity, collaboration, and ITSM platforms.
- Implement prompt flows, guardrails, fallback logic, and human handoff.
- Own feature delivery from design through deployment.
Required skills:
- Strong full-stack engineering experience with modern frontend and backend frameworks.
- Experience with Python, Node.js, or Java.
- Experience building REST APIs, workflow services, and production web apps.
- Working knowledge of LLM APIs, prompt engineering, and agent/tool-calling patterns.
- Familiarity with authentication, RBAC, logging, and secure coding.
Preferred:
- Experience with ServiceNow, Jira, Zendesk, Microsoft Teams, Slack, or telephony/chat integrations.
- Experience building internal enterprise support tools.
If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often shortlisted within 48 hours.
Full Stack Engineer in Sheffield employer: eTeam
As a leading Global Recruitment specialist, we pride ourselves on fostering a dynamic and inclusive work culture in Sheffield, where innovation thrives. Our employees benefit from competitive pay rates, opportunities for professional growth, and the chance to work on cutting-edge AI projects that make a real impact. With a commitment to collaboration and support, we ensure that our team members are equipped with the resources they need to excel in their roles while enjoying a balanced work-life environment.
StudySmarter Expert Advice🤫
We think this is how you could land Full Stack Engineer in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in full-stack roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects, especially those involving AI and web applications. This is your chance to demonstrate your expertise in Python, Node.js, or Java, and how you tackle real-world problems.
✨Tip Number 3
Prepare for interviews by practising common technical questions and coding challenges. We recommend using platforms like LeetCode or HackerRank to sharpen your skills. Remember, confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often shortlist candidates within 48 hours, so you won’t be left waiting around.
We think you need these skills to ace Full Stack Engineer in Sheffield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your full-stack engineering experience and any relevant projects you've worked on, especially those involving Python, Node.js, or Java.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've designed and built user-facing applications or integrated with ticketing systems in the past.
Showcase Your Technical Skills:Don’t just list your skills; demonstrate them! If you’ve worked with LLM APIs or have experience in prompt engineering, make sure to include that in your application. We want to see what you can bring to the table!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered quickly. Plus, it’s super easy!
How to prepare for a job interview at eTeam
✨Know Your Tech Stack
Make sure you’re well-versed in the technologies mentioned in the job description, like Python, Node.js, and Java. Brush up on your knowledge of REST APIs and workflow services, as these will likely come up during technical discussions.
✨Showcase Your Projects
Prepare to discuss specific projects where you've built user-facing applications or integrated with platforms like ServiceNow or Jira. Highlight your role in feature delivery from design to deployment, as this demonstrates your hands-on experience.
✨Understand AI Workflows
Since the role involves building AI helpdesk products, be ready to talk about your experience with LLM APIs and prompt engineering. Think of examples where you’ve implemented workflows for repetitive tasks, as this will show your understanding of the role's requirements.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s current projects or their tech stack. This not only shows your interest but also gives you a chance to assess if the company is the right fit for you. Asking about team dynamics or future projects can also provide valuable insights.
