Senior Human Resources Advisor in Salisbury

• Job Type: Full-time contract, 12 months
• Work Model: Hybrid (3 days/week on site)

Minimum Requirement

• Provide 1st line HR support to employees and managers, responding to routine queries relating to HR policies, procedures, leave, payroll and employee benefits.
• Provide guidance on HR processes and resolve queries promptly, escalating more complex matters where appropriate.
• Deliver 2nd line HR support for more complex HR queries requiring a deeper understanding of HR policies and procedures.
• Maintain accurate records of HR queries, advice provided and resolutions.
• Ensure HR documentation and employee records are accurate, complete and kept up to date.
• Prepare HR reports, management information and metrics to support senior management decision-making.
• Support recruitment activity, including drafting job descriptions, coordinating interviews and assisting with onboarding.
• Support Learning & Development processes, including processing requests, liaising with relevant commercial teams, monitoring budgets and preparing reports.
• Contribute to employee engagement initiatives designed to improve the overall employee experience.
• Provide HR support to organisational projects, programmes and wider people initiatives.
• Ensure HR activities comply with relevant legislation, data protection requirements and organisational policies.
• Maintain awareness of changes to HR legislation, policy and best practice.
• Work collaboratively with HR colleagues and stakeholders to deliver a consistent and high-quality HR service.

Essential Criteria

• Strong understanding of HR policies, procedures and processes, with the ability to provide effective 1st and 2nd line HR support.
• Working knowledge of employment law, data protection, confidentiality and HR compliance requirements.
• Understanding of Civil Service HR frameworks and practices.
• Experience using HR information systems to manage employee records and queries.
• Strong administrative and organisational skills, with excellent attention to detail.
• Ability to maintain accurate records and documentation.
• Ability to prepare accurate HR reports and management information.
• Excellent written and verbal communication skills, with the ability to explain HR policies and processes clearly.
• Ability to handle confidential and sensitive HR information with discretion and professionalism.
• Experience responding to employee and manager queries relating to HR matters such as leave, payroll, benefits and HR policies.
• Experience providing HR administrative support and maintaining accurate and up-to-date HR records.
• Experience working within established HR policies, procedures and compliance frameworks.
• Experience supporting recruitment and onboarding processes.
• Experience working collaboratively with HR colleagues, managers and wider stakeholders.

Desirable Criteria

• Experience compiling and analysing HR metrics and management information.
• Experience supporting recruitment campaigns, including drafting job descriptions or adverts, coordinating interviews and managing onboarding.
• Experience supporting Learning & Development activity, including processing requests, budget management and reporting.
• Experience contributing to employee engagement initiatives.
• Experience supporting wider HR projects and organisational change initiatives.
• Experience working within a Civil Service or public sector HR environment.
• CIPD qualification or membership, or equivalent professional HR experience.