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For Companies At a Glance
- Tasks: Lead multiple projects, manage schedules, finances, risks, and client relationships.
- Company: Join a dynamic IT services company focused on innovative solutions and client success.
- Benefits: Enjoy flexible working with 2-3 days in the office and remote options.
- Why this job: Be part of a collaborative culture that values communication and professional growth.
- Qualifications: Strong communication skills, project management experience, and a grasp of agile concepts required.
- Other info: Contract position for 6 months with opportunities for mentorship and coaching.
The predicted salary is between 36000 - 60000 £ per year.
Job Title: Project Manager – Capability Hub Lead
Duration: 6 months
Location: Telford, @Pheonix / expectation is 2/3 days in the office, WFH the rest. 2 days min.
Job Description:
- Good communicator, excellent team working skills, strong understanding of the e2e process, good client facing skills, good conflict management and negotiation skills.
- Delivery and management of multiple projects, responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.
- Schedule management: develop and maintain schedules in MSP.
- Financial management: accountable for the project cost base, manage project costs and forecasts and present project costs and variances with required explanations at the monthly M review.
- Risk management: identify project and cross-project risks and dependencies. Manage dependencies and enact risk mitigations with escalations as necessary.
- Change management: manage change on the project ensuring that change is appropriately configuration managed. Identify the impactors for both customer and project initiated change requests and manage the production of accurate responses in a timely manner. Facilitate the production and distribution of any necessary tech notes and arrange impacting workshops as necessary.
- Customer management: identify and maintain professional relationships with key project stakeholders. Ensure regular formal checkpoints take place with the customer and that the client is kept appraised of progress on a regular basis. Take the role of a single point of contact for the customer and attend to any ad-hoc queries. Develop trusting and professional relationships at all levels of the client organisation. Seek new opportunities to improve the client business and generate revenue. Agree and monitor the engagement using the OTACE process.
- Resource management: work with resource managers to fully resource project and accurately forecast and record staffing demand and costs. Agree assignments and provide reviews in a timely manner. Ensure that HR policies are adhered to and that team members are released when no longer required by the project. Actively mentor and coach others within the project team.
- Proposal management: good level of commercial awareness, develop and present business cases, feasibility and design proposals. Proficient at managing the impacting and estimating process for proposals and change requests. Develop solid recommendations and solutions and assess requirements and the value delivered to the client.
- Communication management: produce the project governance plan and define the project RACI matrix and organisation structure. Chair regular project checkpoints and ad-hoc meetings. Report project progress to line management, client, stakeholders and the account leadership team. Where necessary, provide clear and concise escalations to specific parties.
- Implementation management: manage and direct the execution and implementation of the engagement. Ensure that the project completes the handover to Live process and engages service introduction. Raise the necessary RFC\’s and present the project/delivery at the Change Approval Board. Agree client acceptance criteria and trial plans and ensure that the project meets the required targets. Complete the project close-down and ensure that the project evaluation review meeting is held in a timely manner and that any actions arising are completed.
- Experience of project deliveries using various delivery frameworks.
- An appreciation of agile concepts.
- A focus on assuring the quality of our project deliveries.
Seniority level
- Mid-Senior level
Employment type
- Contract
Job function
- Information Technology
- Industries: IT Services and IT Consulting
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Contact Detail:
eTeam Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager
✨Tip Number 1
Familiarise yourself with the specific project management methodologies mentioned in the job description, such as MSP and agile concepts. This will not only help you understand the role better but also demonstrate your commitment to the position during discussions.
✨Tip Number 2
Brush up on your communication and negotiation skills, as these are crucial for managing client relationships and resolving conflicts. Consider role-playing scenarios with a friend or colleague to practice articulating your thoughts clearly and confidently.
✨Tip Number 3
Network with professionals in the project management field, especially those who have experience in IT services and consulting. Attend relevant industry events or join online forums to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 4
Prepare to discuss your previous project management experiences in detail, focusing on how you handled risk management, change management, and resource allocation. Use specific examples to illustrate your successes and how they align with the responsibilities outlined in the job description.
We think you need these skills to ace Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management, especially in areas like risk management, financial oversight, and client communication. Use keywords from the job description to align your skills with what the company is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the e2e process and your ability to manage multiple projects. Include specific examples of how you've successfully handled conflict management and negotiation in past roles.
Highlight Relevant Skills: In your application, emphasise your strong communication and team-working skills. Mention any experience you have with MSP for schedule management and your familiarity with agile concepts, as these are crucial for the role.
Showcase Your Achievements: Include quantifiable achievements in your application, such as successful project completions, cost savings, or improvements in client relationships. This will demonstrate your capability and effectiveness as a Project Manager.
How to prepare for a job interview at eTeam
✨Showcase Your Communication Skills
As a Project Manager, strong communication is key. Be prepared to discuss how you've effectively communicated with clients and team members in the past. Use specific examples to illustrate your ability to convey complex information clearly.
✨Demonstrate Your Conflict Management Experience
Conflict management is crucial in project delivery. Think of a time when you successfully resolved a conflict within a team or with a client. Share the situation, your approach, and the positive outcome to highlight your negotiation skills.
✨Discuss Your Risk Management Strategies
Be ready to talk about how you identify and manage risks in projects. Provide examples of risks you've encountered, how you mitigated them, and the impact of your actions on project success. This will show your proactive approach to project management.
✨Highlight Your Financial Acumen
Since financial management is part of the role, prepare to discuss your experience with budgeting and cost forecasting. Share specific instances where you managed project costs effectively and how you presented variances to stakeholders.
