At a Glance
- Tasks: Support service design and transition activities for exciting projects.
- Company: Global recruitment specialist with a focus on innovation.
- Benefits: Competitive pay rate of £380 per day, flexible work setup.
- Other info: Opportunity for growth in a fast-paced environment.
- Why this job: Join a dynamic team and make a real impact in service delivery.
- Qualifications: Experience in service transition and strong stakeholder management skills.
The predicted salary is between 30000 - 40000 £ per year.
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you.
Location: Manchester
Duration: 6 months
Work setup: 2 days onsite/week
Pay Rate: £380 per day all inc. (PAYE through Umbrella)
Key Responsibilities- Support Service Design and Transition activities across projects and change initiatives.
- Work with Delivery Leads, Product Owners, Service Owners, operational teams, and suppliers to confirm service readiness requirements.
- Prepare and maintain Service Design Packs, transition checklists, readiness trackers, process documentation, and MI.
- Support go-live readiness, Early Operational Support, warranty exit, and service acceptance activities.
- Provide input into CAB, Go/No-Go, and service readiness forums where required.
- Identify and track service risks, impacts, dependencies, and operational support gaps.
- Coordinate actions across internal teams and third parties to help land change safely.
- Support handover into BAU, ensuring support models, documentation, and operational processes are in place.
- Maintain accurate reporting on transition deliverables, risks, issues, and actions.
- Contribute to the continual improvement of Service Transition processes and lessons learned.
- Experience in Service Transition, Service Design, Service Management, or IT Operations.
- Good understanding of ITIL practices; ITIL Foundation desirable.
- Experience supporting new or changed IT services into BAU.
- Strong planning, coordination, documentation, and stakeholder management skills.
- Understanding of change, release, go-live readiness, and early life support.
- Ability to translate technical information into clear business language.
- Experience working in project or change delivery environments.
- Financial services or regulated environment experience desirable.
If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Service Designer (user experience) in Manchester employer: eTeam
As a Global Recruitment specialist based in Manchester, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. With a strong focus on professional development, we offer numerous growth opportunities and support for continuous learning, ensuring that our team members are well-equipped to excel in their roles. Our flexible work setup, combined with competitive pay rates, makes us an attractive employer for those seeking meaningful and rewarding employment in the dynamic field of service design.
StudySmarter Expert Advice🤫
We think this is how you could land Service Designer (user experience) in Manchester
✨Get Your Work Out There
As a temporary UX/UI designer, it’s crucial to have a solid portfolio that showcases your best projects. Share your designs on platforms like Behance or Dribbble, and don't shy away from seeking feedback in design communities. The more visible you are, the better your chances of snagging that next gig!
✨Join Design Meet-ups
Networking in the UX/UI design field can be a game changer. Attend local design meet-ups or workshops to connect with other designers and potential employers. These casual settings often lead to freelance or temporary job opportunities that are not advertised widely. Plus, it’s a great way to share ideas and get inspired!
✨Flexible Platforms for Temporary Roles
Use job platforms that focus on temporary roles, like Creative Circle or Similar. These sites often have listings specifically for short-term design projects, making it easier for you to find quick gigs. Make sure your profiles on these platforms are up to date and highlight your availability!
✨Slide into Direct Applications
When you see a company like eTeam is looking for a Service Designer (user experience), don’t just rely on job boards. Check out their careers page and apply directly! Companies often prefer candidates who show initiative and genuine interest in their work, plus you might find opportunities that haven't been widely advertised yet.
We think you need these skills to ace Service Designer (user experience) in Manchester
Some tips for your application 🫡
Show off your portfolio:Since you're diving into UX/UI design, make sure your portfolio is front and centre. We want to see your design process, not just the final products. Share case studies that explain your thought process, the problems you solved, and how you approached user research!
Tailor your CV for the design world:In UX/UI design, your CV should reflect your creative side! Highlight relevant design skills, software you’re proficient in (like Sketch or Figma), and any user experience methodologies you’ve employed. Keep it sleek and visually appealing—after all, we’re in design!
Emphasise your adaptability:Because this is a temporary role with eTeam, we want to see that you can hit the ground running. In your cover letter, mention examples of how you’ve adapted to tight deadlines or changing project scopes in the past. Showcase that flexibility and eagerness to learn!
Highlight collaboration experience:UX/UI design is all about teamwork. When you’re applying, mention any experiences where you’ve worked closely with developers, product managers, or other designers. Let eTeam know how you can effectively communicate and collaborate to create fantastic user experiences.
How to prepare for a job interview at eTeam
✨Show Off Your Portfolio
When interviewing for a temporary UX/UI design role at eTeam, your portfolio is your best friend. Bring along a digital copy and be ready to discuss your design process, the challenges you faced in your past projects, and how you solved them. This is a great opportunity to showcase your adaptability and how quickly you can deliver results.
✨Know Your Tools Inside Out
In the world of UX/UI design, familiarity with tools like Sketch, Figma, or Adobe XD is crucial. Make sure you can comfortably talk about projects you’ve completed with these tools and any unique features you’ve leveraged. The interviewer might throw in some technical questions about these tools, so be prepared!
✨Understand the Company’s Design Voice
For a temporary gig at eTeam, it's key to understand their brand and design ethos. Dive into their past projects or any current designs they may have on their website. Showing that you’re aligned with their visual style and user experience approach will help you stand out during the interview.
✨Flexibility is Key
As it’s a temporary position, highlight your ability to adapt and learn quickly. Discuss previous experiences where you’ve had to pivot your design approach or work under tight deadlines. Employers like eTeam will appreciate someone who can hit the ground running and be a quick study.
