At a Glance
- Tasks: Support service design and transition activities across exciting projects.
- Company: Global recruitment specialist with a focus on innovation and collaboration.
- Benefits: Competitive pay rate of £380 per day, flexible work setup.
- Other info: Fast-paced environment with opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in service delivery.
- Qualifications: Experience in service transition or IT operations; ITIL knowledge is a plus.
The predicted salary is between 30000 - 40000 £ per year.
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you.
Location: Manchester
Duration: 6 months
Work setup: 2 days onsite/week
Pay Rate: £380 per day all inc. (PAYE through Umbrella)
Key Responsibilities- Support Service Design and Transition activities across projects and change initiatives.
- Work with Delivery Leads, Product Owners, Service Owners, operational teams, and suppliers to confirm service readiness requirements.
- Prepare and maintain Service Design Packs, transition checklists, readiness trackers, process documentation, and MI.
- Support go-live readiness, Early Operational Support, warranty exit, and service acceptance activities.
- Provide input into CAB, Go/No-Go, and service readiness forums where required.
- Identify and track service risks, impacts, dependencies, and operational support gaps.
- Coordinate actions across internal teams and third parties to help land change safely.
- Support handover into BAU, ensuring support models, documentation, and operational processes are in place.
- Maintain accurate reporting on transition deliverables, risks, issues, and actions.
- Contribute to the continual improvement of Service Transition processes and lessons learned.
- Experience in Service Transition, Service Design, Service Management, or IT Operations.
- Good understanding of ITIL practices; ITIL Foundation desirable.
- Experience supporting new or changed IT services into BAU.
- Strong planning, coordination, documentation, and stakeholder management skills.
- Understanding of change, release, go-live readiness, and early life support.
- Ability to translate technical information into clear business language.
- Experience working in project or change delivery environments.
- Financial services or regulated environment experience desirable.
If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Service Designer in Manchester employer: eTeam
As a leading Global Recruitment specialist, we pride ourselves on fostering a dynamic and inclusive work culture in Manchester that prioritises employee growth and development. Our commitment to supporting our team with flexible work arrangements, competitive pay, and opportunities for professional advancement makes us an excellent employer for those seeking meaningful and rewarding careers in service design and transition.
StudySmarter Expert Advice🤫
We think this is how you could land Service Designer in Manchester
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at eTeam that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace Service Designer in Manchester
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at eTeam, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at eTeam can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at eTeam will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at eTeam
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at eTeam. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at eTeam.
