At a Glance
- Tasks: Manage resources and optimise project assignments in a dynamic professional services environment.
- Company: Join a leading firm in Shoreditch with a hybrid work culture.
- Benefits: Competitive salary, paid holidays, pension, and flexible working arrangements.
- Other info: Opportunity for career growth in a fast-paced, innovative setting.
- Why this job: Make a real impact by optimising resource management and collaborating with global teams.
- Qualifications: 6+ years in resource management and strong communication skills required.
The predicted salary is between 60000 - 80000 £ per year.
Location: Shoreditch (Hybrid – 3 days per week onsite)
Duration: 12 months contract initially
Max. Budget: £84.9k per annum + paid holidays + pension or £443 per day Inside IR35
The Opportunity:
We are seeking an experienced professional with deep expertise in resource management, consulting operations and contingent workforce management within a Professional Services environment. This role within our Resource Management Office (RMO) requires sound judgement, strong commercial acumen and a comprehensive understanding of staffing processes, including industry-aligned skills matching, contractor negotiations, scope development, purchase requisition management and relevant employment law considerations.
This position collaborates closely with global delivery teams, including nearshore and offshore resources, partners, customer-facing executives and delivery leadership, to achieve revenue targets, optimise labour utilisation and ensure staffing excellence across the portfolio.
What You Will Do:
- Resource Brokering
- Optimise project resource assignment based on engagement model, skills alignment, cost, availability and revenue potential, prioritising internal sourcing
- Act as the primary owner for resource requests, assignment confirmations, scheduling and conflict resolution
- Partner closely with managers to understand consultant skill proficiency, industry experience, career objectives and training or cross-training needs
- Proactively identify staffing risks and recommend mitigation strategies
- Maintain accurate resource assignments and schedules within Professional Services automation tools
- Deliver timely reporting and analysis on resource supply and demand, utilisation forecasting, and subcontractor usage — both on a regular and ad hoc basis
- Monitor trends and analyse key resourcing metrics, including under- and over-utilisation, future staffing needs, and potential recruitment requirements
- Track resource utilisation, identify bottlenecks, align with resource plans and manage time-sensitive requests
- Facilitate weekly staffing meetings with delivery management
- Participate in deal assessments and internal deal reviews
- Partner Management
- Lead the end-to-end process for identifying, sourcing, and onboarding contingent workers when external resources are required
- Build and maintain strong, multi-level relationships with strategic external partners
- Develop, review, and/or approve partner Statements of Work (SOW)
- Complete purchase order requests and secure approvals within agreed service levels, aligned to delivery start dates
- Request and manage onboarding for partner resources
- Manage cost and revenue forecasting related to partner spend, including weekly burn rate and identifying corrective actions where required
- Maintain an understanding of partner markets, business propositions, capabilities, and market positioning
- Follow corporate partner usage guidelines and identify opportunities to use partners strategically to extend staffing options
- Operational Excellence
- Maintain documented processes and records, and manage accurate consultant skills profiles
- Collaborate with delivery managers regarding demand needs and training opportunities
- Align with and contribute to standard processes used by the RMO.
What you need to succeed:
- Required Competencies & Qualifications
- 6+ years’ experience in professional services resource management required
- Excellent communication skills in English, both written and verbal; proficiency in a second language is desirable
- Strong influencing and negotiation skills with leaders at all levels
- Demonstrated experience with project financials
- Degree-level qualification or equivalent experience preferred
- Technical Skills
- Advanced proficiency in Microsoft 365 (Excel, PowerPoint, collaboration tools)
- Demonstrated experience using integrated Customer Relationship Management (CRM) and Professional Services Automation (PSA) platforms
- Working Style / Attributes
- Manage competing priorities effectively and adapt to evolving business needs
- Proven ability to operate autonomously with a proactive, self-starting approach
- Conduct all activities in a highly professional manner that instils confidence and consistently adds business value
- Meticulous attention to detail
- Challenge assumptions and support recommendations with data.
Resources Manager in London employer: eTeam
As a Global Recruitment specialist, we pride ourselves on fostering a collaborative and innovative work culture in Manchester, where our Service Designers can thrive. With a focus on employee growth, we offer opportunities for professional development and the chance to work on impactful projects across diverse regions. Our commitment to work-life balance, with a flexible onsite schedule, ensures that our team members can excel both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Resources Manager in London
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like eTeam. Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at eTeam.
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at eTeam.
We think you need these skills to ace Resources Manager in London
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at eTeam and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at eTeam
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like eTeam will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to eTeam.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at eTeam.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at eTeam. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
