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- Tasks: Support engagement strategy and collaborate with partners to drive successful outcomes.
- Company: Dynamic media and technology company in London with a focus on innovation.
- Benefits: Flexible work environment, competitive salary, and opportunities for professional growth.
- Why this job: Join a team that values creativity and teamwork while making an impact in the media industry.
- Qualifications: 1-2 years in tech or media, strong communication skills, and a proactive attitude.
- Other info: Great chance to build relationships and enhance your career in a vibrant industry.
The predicted salary is between 36000 - 60000 £ per year.
The Syndication Engagement Analyst will be responsible for supporting our engagement function, ensuring the success and satisfaction of third-party partners while driving execution on priority deliverables across the engagement team. Your primary objective will be to support the execution of our engagement strategy with our third-party partners. A successful engagement analyst will collaborate across functions to support delivery of partner facing materials including reports, ways of working and process documentation, and product information while driving delivery of strategic internal programs and process improvements.
Responsibilities:
- Collaborate with internal teams to develop and execute on solutions that meet clients' needs and objectives
- Facilitate team standups to ensure momentum on in-progress workstreams
- Analyze cross functional engagement touchpoints to identify optimization opportunities and increase collaboration
- Collaborate with internal teams and syndication partners to prepare reports to track progress across engagement focus areas
- Perform data analysis to derive key insights from cross functional engagement initiatives
- Liaise with internal teams on tooling and leverage and improve existing processes
- Support Engagement Leads with tactical execution of responsibilities and provide burst capacity when necessary
- Engage in retrospectives between business units and Partners, supporting the Customer Success Manager
- Collaborate with cross-functional teams to address customer feedback and drive adoption and support for new processes, ensuring successful implementation and sustainability
- Collaborate with engagement team to achieve team goals and contribute to company growth
- Gain knowledge on the products and services we provide to understand partner requests and identify stakeholders required to support from the intake stage through triage and assignment
- Stay up to date with industry trends and best practices in media and entertainment, process improvement, and syndication or wholesale business
- Build good working relationships with both internal GS teams and partners
Basic Qualifications:
- 1-2 years of experience in a technology, engineering, or media company supporting customer engagement or relationship management activities
- Can do attitude; proactive to ensure partner requests are documented, tracked, and processes are followed
- Experience in understanding business requirements for media or technology related features
- Experience with data analysis, synthesizing various data sets, identifying trends, and drawing meaningful conclusions
- Program or project management experience in a technology, engineering, or media company delivering complex, multi-workstream programs
- Strategic and pragmatic with excellent written and verbal communications skills, with the ability to tailor to all levels of an organization
- Good understanding of the global media landscape, and technology's influence
- Strong character exhibiting company core values: Integrity, Creativity, Teamwork, Pioneering Spirit, and Ownership
- Educated to bachelor's degree level or equivalent
- Previous experience working with remote delivery teams, including third parties and international experience a considerable plus
- Knowledge of tools such as Jira, Confluence, Lucid Chart and Airtable
Engagement Analyst in London employer: eTeam
Contact Detail:
eTeam Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engagement Analyst in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly message can go a long way, and you never know who might help you land that Engagement Analyst role.
✨Tip Number 2
Prepare for those interviews! Research the company and its partners, and think about how your skills can help them achieve their goals. Show them you’re not just another candidate, but the perfect fit for their team.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the best choice.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you stand out, and applying directly can sometimes give you an edge. Let’s get you that Engagement Analyst position!
We think you need these skills to ace Engagement Analyst in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in technology and media. We want to see how your skills align with the role of Engagement Analyst, so don’t hold back on showcasing relevant projects!
Showcase Your Communication Skills: As an Engagement Analyst, strong written and verbal communication is key. Use your application to demonstrate your ability to convey complex ideas clearly. We love seeing examples of how you've tailored your communication for different audiences.
Highlight Your Analytical Skills: Since data analysis is a big part of this role, make sure to include any relevant experience you have with data sets and drawing insights. We’re looking for candidates who can turn numbers into actionable strategies, so share your successes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which we love!
How to prepare for a job interview at eTeam
✨Know Your Engagement Strategy
Before the interview, make sure you understand the company's engagement strategy and how it relates to third-party partners. Familiarise yourself with their current projects and think about how your skills can contribute to their success.
✨Showcase Your Data Analysis Skills
Be prepared to discuss your experience with data analysis. Bring examples of how you've derived insights from data in previous roles, especially in a technology or media context. This will demonstrate your ability to identify trends and optimise processes.
✨Prepare for Collaboration Questions
Since collaboration is key for this role, think of specific instances where you've worked with cross-functional teams. Be ready to share how you facilitated communication and drove projects forward, as this will highlight your teamwork skills.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about their current challenges with partner engagement or how they measure success in their initiatives. This shows you're proactive and genuinely interested in contributing.
