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- Tasks: Manage access for supplier teams and oversee infrastructure support tasks.
- Company: Join a global recruitment specialist serving clients across EMEA, APAC, US, and Canada.
- Benefits: Enjoy hybrid work options and competitive pay of £268/day.
- Why this job: Be part of a dynamic team ensuring critical infrastructure operations with real-world impact.
- Qualifications: Strong organisational skills and familiarity with networking and server environments required.
- Other info: Active SC Clearance needed; travel to client sites may be necessary.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you.
Role Title: Infrastructure Support Engineer
Clearance- Need Active SC Clearance
Location: Bearwood Rd, Sindlesham, Wokingham RG41 5BN | Hybrid, 50/50
Duration: 26/06/2026
Rate: £268/Day(Inside IR35)
Role Description:
Key Responsibilities
Main Responsibility: To be available to oversee access of supplier teams into the control centre to do various manual pieces of work (e.g. like relaying cables or patching cables etc). Remote work is possible, but candidates must be ready to travel into client site when asked for (including after hours).
Role Description:
Access Coordination & Site Support:
– Oversee and manage physical access of supplier teams into control centres
– Ensure supplier activities (e.g. cable relaying, patching) are conducted according to site protocols
– Maintain accurate logs of access, work performed, and any incidents or deviations
– Act as liaison between client teams and suppliers to coordinate schedules and resolve access-related issues
– Respond to urgent access requests, including after-hours site visits when necessary
– Uphold safety, security, and compliance standards during all on-site activities
Infrastructure Support & Maintenance:
– Monitor and maintain physical and virtual infrastructure systems (servers, networks, storage)
– Perform routine checks, diagnostics, and preventive maintenance on hardware and systems
– Troubleshoot and resolve infrastructure-related incidents and service requests
– Support installation, configuration, and upgrades of hardware and software components
– Maintain documentation of infrastructure assets, configurations, and procedures
– Collaborate with IT teams to ensure system availability, performance, and scalability
– Assist in disaster recovery planning and execution
– Ensure compliance with IT policies, standards, and security protocols
– Participate in infrastructure projects, migrations, and rollouts as needed
Required Skills
– Strong organizational and administrative skills
– Familiarity with physical infrastructure environments (e.g. cabling, patch panels, server rooms)
– Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs)
– Experience with Windows and/or Linux server environments
– Knowledge of virtualization technologies (e.g. VMware, Hyper-V)
– Basic understanding of cloud platforms (e.g. Azure, AWS) is a plus
– Excellent communication and coordination abilities
– Ability to work independently and manage multiple priorities
– Willingness and flexibility to travel to client sites, including outside standard working hours
– Prior experience in infrastructure support, systems administration, or IT operations
Desirable Attributes
– Certifications such as CompTIA Server+, Network+, Microsoft Certified: Azure Administrator, or similar
– Experience working with third-party suppliers or contractors
– Commitment to safety, procedural compliance, and operational excellence
– Analytical mindset with strong problem-solving skills
– Calm under pressure and responsive to urgent operational needs
– Familiarity with ITIL practices and service management tools.
If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible.
Please note, candidates are often Shortlisted within 48 hours.
Infrastructure Support Engineer employer: eTeam
Contact Detail:
eTeam Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Support Engineer
✨Tip Number 1
Familiarise yourself with the specific tools and technologies mentioned in the job description, such as VMware, Hyper-V, and cloud platforms like Azure or AWS. Having hands-on experience or even just a solid understanding of these can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the infrastructure support field, especially those who have experience working with third-party suppliers. This can provide you with valuable insights and potentially lead to referrals that could help you land the job.
✨Tip Number 3
Prepare for potential technical interviews by brushing up on your networking fundamentals, particularly TCP/IP, DNS, and DHCP. Being able to confidently discuss these topics will demonstrate your expertise and readiness for the role.
✨Tip Number 4
Showcase your organisational and administrative skills during any discussions or interviews. Highlight experiences where you've successfully managed multiple priorities or coordinated schedules, as these are key aspects of the role.
We think you need these skills to ace Infrastructure Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Infrastructure Support Engineer role. Focus on your familiarity with physical infrastructure, networking fundamentals, and any certifications you hold.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Emphasise your organisational skills, ability to manage supplier access, and your experience with infrastructure support.
Highlight Relevant Experience: In your application, clearly outline any previous roles where you managed physical access, performed maintenance on infrastructure systems, or coordinated with third-party suppliers. Use specific examples to demonstrate your capabilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at eTeam
✨Know Your Infrastructure Basics
Brush up on your knowledge of networking fundamentals like TCP/IP, DNS, and DHCP. Be prepared to discuss how these concepts apply to the role, especially in relation to physical infrastructure environments.
✨Demonstrate Your Organisational Skills
Since the role requires strong organisational abilities, think of examples from your past experiences where you successfully managed multiple priorities or coordinated schedules with different teams.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific incidents where you had to troubleshoot infrastructure-related issues. Highlight your analytical mindset and how you remain calm under pressure when responding to urgent operational needs.
✨Emphasise Your Communication Abilities
As a liaison between client teams and suppliers, effective communication is key. Be ready to share examples of how you've successfully resolved access-related issues or coordinated with third-party contractors in the past.
