Customer Account Manager
Customer Account Manager

Customer Account Manager

Full-Time 36000 - 60000 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage key retail partnerships and drive growth for innovative products across the UK and Ireland.
  • Company: Dynamic company focused on retail partnerships and innovative product portfolios.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional development.
  • Why this job: Be at the forefront of retail innovation and make a real impact on business growth.
  • Qualifications: Bachelor's degree and experience in retail and distribution sales.
  • Other info: Fast-paced environment with excellent career advancement opportunities.

The predicted salary is between 36000 - 60000 Β£ per year.

Work Model: Hybrid (3 days per week in office – customer facing role so may vary depending on work schedule)

This role will be responsible for managing key retail partnerships and driving growth for our innovative product portfolio in assigned accounts across the UK and Ireland.

Account Management & Development
  • Manage and grow relationships with assigned retail partners, ensuring strong business performance and partner satisfaction
  • Develop and execute annual joint business plans with retail partners to achieve sales targets
  • Monitor account performance and identify opportunities for growth
  • Support the implementation of marketing initiatives and promotional activities within assigned accounts
  • Ensure excellent in-store execution and product presentation
Business Operations
  • Forecast and track key account metrics
  • Analyze sales data and market trends to identify growth opportunities
  • Coordinate with internal teams to ensure successful product launches
  • Manage inventory levels and supply chain requirements with retail partners
  • Provide regular reports on account performance and market insights
Cross-functional Collaboration
  • Work closely with channel marketing teams to implement effective promotional strategies
  • Collaborate with supply chain teams to ensure product availability
  • Support the development and execution of local marketing strategies
Basic Qualifications
  • Bachelor's degree or equivalent
  • Experience with retail and distribution sales
Preferred Qualifications
  • Experience in a fast paced, dynamic organization
  • Experience in data analysis and reporting
  • Experience in Retail Sales
Must Have Skills
  • Able to work in a fast-paced environment – Launching new products, managing new promotions
  • Consumer Retail Experience (consumer electronics retail)

Customer Account Manager employer: eTeam

As a Customer Account Manager, you will thrive in a dynamic and innovative environment that prioritises employee growth and collaboration. Our hybrid work model allows for flexibility while fostering strong relationships with key retail partners across the UK and Ireland. With a commitment to professional development and a culture that values teamwork, we offer a rewarding career path where your contributions directly impact our success.
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Contact Detail:

eTeam Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Customer Account Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the retail and consumer electronics space. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or join relevant online groups to meet potential employers.

✨Tip Number 2

Prepare for those interviews! Research the company and its products thoroughly. We want you to be able to discuss how you can drive growth and manage partnerships effectively. Practice common interview questions and have your own questions ready to show your interest.

✨Tip Number 3

Showcase your data skills! Since analysing sales data is key in this role, be ready to discuss your experience with data analysis. We suggest bringing examples of how you've used data to identify growth opportunities in past roles.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search. Don’t hesitate – get your application in today!

We think you need these skills to ace Customer Account Manager

Account Management
Relationship Management
Sales Strategy Development
Data Analysis
Market Trend Analysis
Inventory Management
Supply Chain Coordination
Promotional Strategy Implementation
Retail Sales Experience
Business Performance Monitoring
Reporting Skills
Collaboration Skills
Adaptability in Fast-Paced Environments
Customer Satisfaction Focus

Some tips for your application 🫑

Tailor Your CV: Make sure your CV is tailored to the Customer Account Manager role. Highlight your experience with retail partnerships and any relevant achievements that showcase your ability to drive growth and manage accounts effectively.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Don’t forget to mention your experience in consumer retail and any successful projects you've led.

Showcase Your Analytical Skills: Since data analysis is key for this role, make sure to include examples of how you've used data to identify growth opportunities or improve account performance in your application. We love numbers!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at eTeam

✨Know Your Retail Partners

Before the interview, research the key retail partners you'll be managing. Understand their business models, recent news, and how your potential role can drive growth for them. This shows you’re proactive and genuinely interested in the position.

✨Showcase Your Data Skills

Since data analysis is crucial for this role, prepare to discuss your experience with sales data and market trends. Bring examples of how you've used data to identify growth opportunities in previous roles. This will demonstrate your analytical mindset.

✨Prepare for Scenario Questions

Expect questions about how you would handle specific situations, like managing a difficult retail partner or launching a new product. Think through your past experiences and be ready to share relevant stories that highlight your problem-solving skills.

✨Emphasise Cross-Functional Collaboration

This role requires working closely with various teams. Be prepared to discuss how you've successfully collaborated with marketing, supply chain, or other departments in the past. Highlighting your teamwork skills will show you can thrive in a hybrid work model.

Customer Account Manager
eTeam
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  • Customer Account Manager

    Full-Time
    36000 - 60000 Β£ / year (est.)
  • E

    eTeam

    50-100
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