At a Glance
- Tasks: Design engaging learning content and enhance user experiences across digital and offline channels.
- Company: Join a forward-thinking organisation that values creativity and collaboration.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with potential for career advancement in a supportive environment.
- Why this job: Make a real difference by shaping learning journeys and impacting users' success.
- Qualifications: Experience in content creation, user research, and stakeholder engagement.
The predicted salary is between 40000 - 50000 £ per year.
- Work Model
- Hybrid (occasional visits to the office)
Responsibilities
- Work on a single piece of content or on the end‑to‑end journey of a service to help users complete their goal.
- May involve the creation of, or change to, a transaction, product or single piece of content that stretches across digital and offline channels.
- Be expected to deliver appropriate content to users in the right place and in the best format, starting from discovery and working closely with user researchers, service designers, and interaction designers.
- Be responsible for creating, evaluating, updating and reviewing content at all stages of the end‑to‑end user journey.
- Must be comfortable using evidence, data and research to make content decisions; build relationships to focus on the needs of the user and influence stakeholders; contribute to and use the style guides and content patterns.
- Typical Skills
- Understand different prototyping techniques and be able to use them to visualise content in context.
- Identify important stakeholders and communicate with them clearly and regularly.
- Contribute to content strategies and policies, and can create content patterns or standards.
- Can identify tasks that will provide insights into a problem, formulate hypotheses, gain insights from data and user research and make decisions on findings.
- Design content to meet user needs and make complex language and processes easy to understand, presenting the right information in the right format.
- Have robust experience of writing, editing and publishing digital content.
- Understand accessibility requirements and can design content that works with common assistive technologies.
- Extensive experience of learning and organisational design within large, complex organisations.
- Proven ability to engage with stakeholders and subject matter experts to design high-quality learning solutions.
- Experience of leading the end‑to‑end design and development of blended learning products, ensuring alignment with business needs and governance requirements.
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We think you need these skills to ace End-to-End Learning Designer (Hybrid) in Coventry
Content Creation
User Research
Service Design
Interaction Design
Content Evaluation
Data Analysis
Stakeholder Engagement
