At a Glance
- Tasks: Support applications and troubleshoot issues using SQL and monitoring tools.
- Company: Global recruitment specialist with a focus on innovation and support.
- Benefits: Competitive pay, hands-on experience, and opportunities for skill development.
- Other info: Work onsite in Manchester with excellent career growth potential.
- Why this job: Join a dynamic team and enhance your tech skills in a supportive environment.
- Qualifications: Strong SQL skills and familiarity with scripting languages like PowerShell or VBScript.
The predicted salary is between 50000 - 60000 € per year.
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you.
Location: Manchester (4 days onsite/week)
Duration: 6 Months
Pay-rate: £268 per day (PAYE through Umbrella)
Responsibility:
- Candidates with strong SQL scripting, basic scripting (PowerShell/VBScript), and experience supporting production environments using monitoring tools (Splunk/AppD, etc.), ServiceNow, and incident recovery.
Technical skills:
- Excellent SQL scripting skills
- Knowledge of any scripting language such as PowerShell or VBScript
- Experience of using monitoring tools such as AppD, Splunk, Grafana, Cloudprober, Moogsoft
- Experience of using Azure and Snowflake technology
- Knowledge of multi-tier application architecture
- Experience of web technologies and internet-based applications
- Experience of working with Production and Non-production environments
- Experience of application recovery of priority incidents with limited support
- Understanding of Message Queuing (i.e. IBM WebSphere MQ or Microsoft MQ etc.)
- Knowledge of any issue/problem tracking system such as ServiceNow
- Common AI tools (e.g., Microsoft Copilot, ChatGPT, GitHub Copilot) to support troubleshooting, documentation and automation.
If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Application Support Analyst employer: eTeam
As a leading Global Recruitment specialist, we pride ourselves on fostering a dynamic and inclusive work culture in Manchester, where collaboration and innovation thrive. Our employees benefit from competitive pay rates, opportunities for professional growth, and the chance to work with cutting-edge technologies in a supportive environment that values their contributions. Join us to be part of a team that not only prioritises your career development but also encourages a healthy work-life balance with a flexible onsite arrangement.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for an Application Support Analyst role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your SQL scripting and any relevant tools like Splunk or ServiceNow. We recommend doing mock interviews with friends or using online resources to get comfortable with common questions.
✨Tip Number 3
Show off your skills! If you’ve got experience with PowerShell or Azure, make sure to highlight that in conversations. We want to see how you can bring value to the team, so be ready to discuss your past projects.
✨Tip Number 4
Apply through our website! It’s the quickest way to get noticed. Plus, we often shortlist candidates within 48 hours, so don’t miss out on this opportunity to land that Application Support Analyst gig!
We think you need these skills to ace Application Support Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your SQL scripting skills and any experience with PowerShell or VBScript. We want to see how your background aligns with the Application Support Analyst role, so don’t be shy about showcasing relevant projects!
Showcase Your Technical Skills:When applying, emphasise your experience with monitoring tools like Splunk or AppD. We love seeing candidates who can demonstrate their knowledge of multi-tier application architecture and production environments.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to find. Bullet points can help us quickly see what you bring to the table!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your CV and get in touch with you quickly. Plus, we often shortlist candidates within 48 hours, so don’t wait too long!
How to prepare for a job interview at eTeam
✨Know Your SQL Inside Out
Make sure you brush up on your SQL scripting skills before the interview. Be prepared to discuss your experience with SQL in detail, including any specific projects where you've used it to solve problems or improve processes.
✨Familiarise Yourself with Monitoring Tools
Since the role involves using tools like Splunk and AppD, take some time to understand how these tools work. If possible, try to get hands-on experience or at least read up on their functionalities so you can speak confidently about them during the interview.
✨Showcase Your Scripting Skills
Whether it's PowerShell or VBScript, be ready to talk about your scripting experience. Prepare examples of how you've used scripts to automate tasks or troubleshoot issues, as this will demonstrate your technical prowess and problem-solving abilities.
✨Understand the Production Environment
Since you'll be supporting production environments, it's crucial to understand the challenges that come with it. Be prepared to discuss your experience with incident recovery and how you've handled priority incidents in the past, showcasing your ability to stay calm under pressure.
