At a Glance
- Tasks: Engage with residents, conduct assessments, and manage communication effectively.
- Company: Join a dedicated team at Dungavel Immigration Removal Centre.
- Benefits: Gain valuable experience in a supportive environment with potential for growth.
- Other info: Full-time office role with flexible shift patterns, including weekends.
- Why this job: Make a difference in people's lives while developing your communication and leadership skills.
- Qualifications: Strong communication skills and adaptability are essential.
The predicted salary is between 25178 - 30774 £ per year.
Contract Length: 06 months
Location: 100% in office - Dungavel Immigration Removal Centre - Strathaven. There is no public transport supporting this location and therefore the worker will need to drive. This is an old manor house, there are no lifts, so the worker would be required to use the stairs several times a day.
You will also be accountable for a variety of tasks to ensure effective communication and engagement with residents, as below:
- Conducting face-to-face engagements, including inductions and assessments
- Discussing options and the consequences of non-compliance with residents
- Identifying and managing vulnerability indicators, ensuring that they are recorded and managed in-line with policy
- Engaging regularly with IRC suppliers and stakeholders
- Giving case updates and managing a portfolio of residents
- Recording interactions accurately on IT systems in a timely manner and providing feedback to caseworkers
- Contributing to management reports and undertaking office administration duties such as inbox management and taking phone calls
- Flagging issues appropriately and in a timely manner to management or other appropriate departments
Essential Criteria
- Solid verbal and written communication skills
- Leadership potential and the ability to manage testing situations
- Flexibility, adaptability, and problem-solving skills
- Proficiency in Microsoft Word, Outlook, and Excel
Non-negotiable:
- These roles are 100% office based and are full time only.
- Personal safety trained to level 2, spear training.
Working Pattern
This role requires you to be flexible. Successful candidates will need to be able to attend for early and late shifts. On weekdays, the early shifts are 08.00 to 15.24 and late shifts are 13.36 to 21.00. On weekends and public holidays (excluding Christmas Day and New Year's Day), the early shifts are 09.00 to 16.24 and late shifts are 09.36 to 17.00. Candidates are required to be available for all scheduled shifts and will not have the option to select specific shifts.
Shift pattern: is 7.4 hours. Shifts are on a pattern between 7am and 8pm Monday to Friday, and 9am and 5pm Saturdays and Sundays. 1 in 3 weekend working both Saturday and Sunday expected.
Detention Engagement Officer in Strathaven employer: eTeam Workforce Limited
As a leading Global Recruitment specialist, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Located in Telford, our team enjoys the flexibility of a hybrid work model, allowing for a balanced approach to professional and personal life while engaging with cutting-edge data technologies. We offer competitive benefits and a collaborative environment where innovative ideas are encouraged, making us an excellent employer for those seeking meaningful and rewarding careers in IT Data Architecture.
StudySmarter Expert Advice🤫
We think this is how you could land Detention Engagement Officer in Strathaven
✨Dive into Local Community Groups
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We think you need these skills to ace Detention Engagement Officer in Strathaven
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to eTeam Workforce Limited:Before hitting send, make sure to tailor your application specifically to eTeam Workforce Limited! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at eTeam Workforce Limited
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
