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- Tasks: Design user-friendly digital services that transform how people interact with government.
- Company: Global recruitment specialist focused on innovative digital solutions.
- Benefits: Competitive pay, flexible work arrangements, and opportunities for professional growth.
- Why this job: Make a real impact on users' experiences with essential digital services.
- Qualifications: Experience in user-centered design and strong collaboration skills.
- Other info: Dynamic team environment with travel opportunities for team events.
The predicted salary is between 30000 - 42000 £ per year.
We are a Global Recruitment specialist that provides support to clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you.
Pay Rate: £402 per day inside IR35
Duration: 6 months
Location: Telford 02 days on site
Making Tax Digital (MTD) is fundamentally transforming the UK tax system to use digitally integrated tools. MTD is a key part of the government's ambition for Client to become one of the most digitally advanced tax authorities in the world. MTD will make it easier for businesses, self-employed individuals, and landlords to get their tax right first time by integrating tax into their day-to-day business activities through the use of software and digital tools. It will create a single, up-to-date view of a customer's tax affairs in one, modern and robust IT System.
Why this Role? This is a pivotal role that has a direct impact on how people engage with crucial digital services. As a User Researcher, you will design services that enable users to manage their interactions with Government departments through live digital platforms. These services will encompass a broad spectrum of topics and user needs, requiring a strong user-focused approach and expertise in user-centric design. Recent times have taught us that working remotely is a successful way of collaborating, but on occasion you will be asked to attend other locations in the UK for short periods.
What you’ll do:
- Work collaboratively with user researchers, interaction designers, content designers, service designers and performance analysts, as well as software developers and policy teams to produce outstanding digital services.
- Conduct research and engage with a diverse range of users to design experiences that address real challenges and meet their needs effectively.
- Create high-quality, compelling design concepts and artefacts such as personas, flows, service maps and wireframes.
- Design in an inclusive and accessible way.
- Work in a multi-disciplinary delivery team.
What you will need:
- Solid foundation in user-centered design, from concept to final delivery.
- Proficiency with tools, processes, and methods, and the ability to guide an agile delivery team.
- Strong ability to understand and articulate the needs of both technical and business stakeholders clearly.
- Skilled in managing stakeholder expectations and handling difficult discussions.
- Experienced in creating rapid paper and digital prototypes.
This role requires client-mandated travel for face-to-face team events for two days each month. Locations may vary from your base location.
If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often shortlisted within 48 hours.
UX Researcher in Shrewsbury employer: eTeam Workforce Limited
Contact Detail:
eTeam Workforce Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UX Researcher in Shrewsbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the UX field and let them know you're on the lookout for opportunities. You never know who might have a lead or can refer you to someone looking for a User Researcher.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work in user research and design. Make sure it’s easy to navigate and showcases your process, not just the final product. This will help you stand out when you apply through our website.
✨Tip Number 3
Prepare for interviews by practising common UX research questions. Think about how you can demonstrate your user-centred design approach and your ability to collaborate with multi-disciplinary teams. Confidence is key!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace UX Researcher in Shrewsbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the User Researcher role. Highlight your experience in user-centred design and any relevant projects that showcase your skills in creating personas, flows, and wireframes.
Showcase Your Research Skills: In your application, emphasise your ability to conduct user research and engage with diverse users. Share examples of how your research has led to impactful design decisions in previous roles.
Be Clear and Concise: When writing your application, keep it clear and concise. Use straightforward language to articulate your experience and how it aligns with the needs of the role. We want to see your personality shine through!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get in touch with you quickly. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at eTeam Workforce Limited
✨Know Your User-Centric Design
Make sure you brush up on your user-centered design principles. Be ready to discuss how you've applied these in past projects, especially in creating personas and wireframes. This will show that you understand the core of what the role is about.
✨Showcase Your Collaboration Skills
Since this role involves working with a multi-disciplinary team, be prepared to share examples of how you've successfully collaborated with designers, developers, and stakeholders. Highlight any specific tools or methods you used to facilitate communication and teamwork.
✨Prepare for Stakeholder Management Questions
Expect questions around managing stakeholder expectations and handling difficult discussions. Think of scenarios where you navigated challenging conversations and how you ensured everyone was on the same page. This will demonstrate your ability to manage relationships effectively.
✨Bring Your Prototyping Examples
Have some rapid prototypes or design artefacts ready to discuss. Whether they are paper sketches or digital mock-ups, being able to showcase your work will give interviewers a tangible sense of your skills and creativity in action.
