At a Glance
- Tasks: Provide live service support and manage incident resolution in a dynamic team.
- Company: Join a leading recruitment specialist in Telford with a focus on innovation.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Make a real impact by solving problems and supporting live services.
- Qualifications: SC Clearance, strong expertise in PL/SQL and Java required.
- Other info: 12-month role with opportunities for growth in a collaborative setting.
The predicted salary is between 36000 - 60000 Β£ per year.
A recruitment specialist is seeking a Live Service Engineer to join the CESA team in Telford. The role involves providing live service support, incident resolution, and managing batch scheduling. Applicants must hold SC Clearance and possess strong expertise in PL/SQL and Java.
Key responsibilities include:
- Monitoring processes
- Collaborating with teams
- Triaging ServiceNow tickets
This 12-month role emphasizes a proven track record in live service environments and problem-solving skills.
SC-Cleared Live Service Engineer - Java/PL-SQL in Shrewsbury employer: eTeam Workforce Limited
Contact Detail:
eTeam Workforce Limited Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land SC-Cleared Live Service Engineer - Java/PL-SQL in Shrewsbury
β¨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working in live service roles. A friendly chat can open doors and give you insights that job descriptions just can't.
β¨Tip Number 2
Show off your skills! When you get the chance to chat with recruiters or during interviews, highlight your experience with PL/SQL and Java. Share specific examples of how you've tackled incidents or improved processes in past roles.
β¨Tip Number 3
Be proactive! If you see a job that fits, donβt wait for the perfect moment. Apply through our website and follow up with a quick email to express your enthusiasm. It shows you're keen and ready to jump in!
β¨Tip Number 4
Prepare for the unexpected! In live service roles, problem-solving is key. Brush up on common issues and solutions related to batch scheduling and incident resolution. Being ready to discuss these will set you apart from the crowd.
We think you need these skills to ace SC-Cleared Live Service Engineer - Java/PL-SQL in Shrewsbury
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience with PL/SQL and Java. We want to see how your skills match the job description, so donβt be shy about showcasing your relevant projects and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre the perfect fit for the Live Service Engineer role. We love seeing enthusiasm and a clear understanding of the responsibilities involved.
Showcase Problem-Solving Skills: Since this role emphasises problem-solving, include examples in your application that demonstrate how you've tackled challenges in live service environments. We want to know how you think on your feet!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates during the process!
How to prepare for a job interview at eTeam Workforce Limited
β¨Know Your Tech Inside Out
Make sure you brush up on your PL/SQL and Java skills before the interview. Be ready to discuss specific projects where you've used these technologies, as well as any challenges you faced and how you overcame them.
β¨Familiarise Yourself with Live Service Support
Since this role is all about live service support, itβs crucial to understand the common issues that arise in such environments. Prepare examples of incidents you've resolved and how you managed batch scheduling effectively.
β¨Get Comfortable with ServiceNow
As you'll be triaging ServiceNow tickets, itβs a good idea to familiarise yourself with the platform. If you have experience using it, be prepared to share how youβve used it to improve incident resolution times.
β¨Showcase Your Problem-Solving Skills
Problem-solving is key in this role. Think of specific instances where you had to troubleshoot an issue under pressure. Highlight your thought process and how you collaborated with your team to find a solution.