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- Tasks: Support applications and troubleshoot issues using SQL and monitoring tools.
- Company: Global recruitment specialist with a focus on innovation and support.
- Benefits: Competitive pay, hands-on experience, and a collaborative work environment.
- Other info: Opportunity for growth in a fast-paced, supportive setting.
- Why this job: Join a dynamic team and enhance your tech skills while making an impact.
- Qualifications: Strong SQL skills and familiarity with scripting languages like PowerShell.
The predicted salary is between 60000 - 70000 £ per year.
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you.
Location: Manchester (4 days onsite/week)
Duration: 6 months
Pay-rate: £268 per day (PAYE through Umbrella)
Responsibilities:
- Candidates with strong SQL Scripting, basic Scripting (PowerShell/VBScript), and experience supporting production environments using monitoring tools (Splunk/AppD, etc.), ServiceNow, and incident recovery.
Technical skills:
- Excellent SQL Scripting skills
- Knowledge of any Scripting language such as PowerShell or VBScript
- Experience of using monitoring tools such as AppD, Splunk, Grafana, Cloudprober, Moogsoft
- Experience of using Azure and Snowflake technology
- Knowledge of multi-tier application architecture
- Experience of web technologies and Internet-based applications
- Experience of working with Production and Non-production environments
- Experience of application recovery of priority incidents with limited support
- Understanding of Message Queuing (ie IBM WebSphere MQ or Microsoft MQ etc.)
- Knowledge of any issue/problem tracking system such as ServiceNow
- Common AI tools (eg, Microsoft Copilot, ChatGPT, GitHub Copilot) to support troubleshooting, documentation and automation.
If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often shortlisted within 48 hours.
Application Support Analyst in Manchester employer: eTeam Workforce Limited
Contact Detail:
eTeam Workforce Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in application support. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your SQL and scripting skills. We recommend doing some mock interviews with friends or using online platforms to get comfortable discussing your technical expertise.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss past incidents you've resolved, especially in production environments. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often shortlist candidates within 48 hours, so you won’t be left waiting long!
We think you need these skills to ace Application Support Analyst in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your SQL scripting skills and any experience with PowerShell or VBScript. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects!
Showcase Your Technical Skills: When applying, emphasise your experience with monitoring tools like Splunk or AppD. We love seeing candidates who can demonstrate their technical prowess, especially in production environments.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your CV and get in touch quickly. Plus, we often shortlist candidates within 48 hours, so don’t wait too long!
How to prepare for a job interview at eTeam Workforce Limited
✨Know Your SQL Inside Out
Make sure you brush up on your SQL scripting skills before the interview. Be prepared to discuss your experience with SQL in detail, including any specific projects where you've used it to solve problems or improve processes.
✨Familiarise Yourself with Scripting Languages
Since knowledge of PowerShell and VBScript is essential, take some time to review common scripts and their applications. You might even want to prepare a couple of examples where you've used these languages to support production environments.
✨Get Comfortable with Monitoring Tools
Understanding tools like Splunk and AppD is crucial for this role. Familiarise yourself with how these tools work and be ready to discuss any experiences you've had using them to monitor application performance or troubleshoot issues.
✨Showcase Your Problem-Solving Skills
Be prepared to talk about specific incidents you've handled in production environments, especially those involving application recovery. Highlight your approach to incident management and how you utilised tracking systems like ServiceNow to resolve issues efficiently.