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- Tasks: Support individuals by managing complex cases and making informed decisions.
- Company: Join a vital government team in a hybrid work environment.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in casework and strong analytical skills required.
- Other info: Work in a fast-paced environment with a focus on empathy and resilience.
The predicted salary is between 36000 - 60000 £ per year.
Role: Caseworker.
Contract Length: 31/03/2027
Location Hybrid: - Whitehall (Inner London) Induction onsite, then hybrid. 1-3 days per week on site, as required for Business needs.
Top 3 Essential Evaluation Criteria:
- Active SC Clearance (no restrictions) and a Sole UK National. Dual Nationals cannot view UK Eyes only Secret documents which are part of the workload.
- Caseworker experience.
- Microsoft Office 365 competent.
Minimum Requirement:
- Experience analysing complex information from multiple sources, with keen eye for attention to detail.
- Experience using government policy to make decisions.
- Experience working to strict policies and procedures.
- Ability to clearly articulate and justify decisions based on policy.
- Experienced working to tight deadlines in high pace and sensitive operational environment.
- Previous Casework Experience.
- Experience of problem solving.
- Stakeholder Management.
- Good knowledge of Data Protection.
- Demonstrates excellent communication and written skills.
- Understanding of English, especially written.
- Competent with Microsoft Office 365 (Outlook, Word, PP, Excel, Teams etc.).
- Exposure to graphic/disturbing material and stories. Requirement to discuss up front with candidates to ensure they are resilient and ok with this.
- Empathy.
Desirable:
- Home Office/Police/Immigration background.
- Experience dealing with complex cases.
Caseworker in London employer: eTeam Workforce Limited
Contact Detail:
eTeam Workforce Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caseworker in London
✨Tip Number 1
Get your networking game on! Reach out to current or former caseworkers in your network. They can give you the inside scoop on what it’s really like and might even help you get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of government policies. We want you to be able to articulate how you’ve used these policies in past roles, especially when making tough decisions.
✨Tip Number 3
Showcase your problem-solving skills! Think of specific examples where you’ve tackled complex cases or made decisions under pressure. This will demonstrate your ability to thrive in a high-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Caseworker in London
Some tips for your application 🫡
Show Off Your Caseworker Experience: Make sure to highlight your previous caseworker experience in your application. We want to see how you've tackled complex cases and made decisions based on government policy, so don’t hold back!
Be Detail-Oriented: Since attention to detail is key for this role, ensure your application is free from typos and errors. We appreciate a well-structured application that clearly articulates your skills and experiences.
Demonstrate Your Microsoft Office Skills: We’re looking for someone who’s competent with Microsoft Office 365. Mention specific tools you’ve used and how they’ve helped you in your previous roles. Show us you can navigate Outlook, Word, Excel, and Teams like a pro!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at eTeam Workforce Limited
✨Know Your Clearance
Make sure you understand the importance of your Active SC Clearance. Be prepared to discuss how this allows you to handle sensitive information and why it's crucial for the role.
✨Showcase Your Casework Experience
Prepare specific examples from your previous casework experience that highlight your ability to analyse complex information and make decisions based on government policy. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Attention to Detail
Since attention to detail is key in this role, be ready to discuss how you've ensured accuracy in your past work. Bring examples where your keen eye has made a difference, especially under tight deadlines.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, as excellent communication skills are essential. Consider doing mock interviews with friends or using video calls to refine your delivery and ensure you can justify your decisions effectively.
