Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and maintain the CMDB, ensuring data accuracy and integrity.
- Company: Join a global recruitment specialist supporting clients across EMEA, APAC, US, and Canada.
- Benefits: Enjoy hybrid work options and competitive pay of £420/day.
- Why this job: Be a key player in enhancing CMDB processes and collaborate with diverse teams.
- Qualifications: Experience with CMDB, ServiceNow, and related processes is essential.
- Other info: Shortlisting happens within 48 hours, so apply quickly!
The predicted salary is between 84000 - 126000 £ per year.
Job Description
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you.
Role Title: CMDB (Configuration Management Database) Expert
Location: Wokingham/Hybrid
Duration: 31/10/2025
Rate:420GBP/Day(Inside IR35)
Role Description:
Key responsibilities include:
– Manage operational tasks using discovery capabilities to populate, monitor and maintain CMDB CIs, ensuring that CMDB is current, accurate, and stable.
– Define, document, implement, and improve processes for the CMDB to ensure overall data integrity and alignment to best practice.
– Promotes awareness and acceptance of the CMDB, supporting maturity and growth for the utilisation of the CMDB across the business.
– Act as subject matter expert for CMDB, CSDM, discovery, service mapping and related processes.
– Collaborate with Service Design & Transition, Service Configuration, Architecture, Change Management, Service Delivery and Technical Teams amongst other stakeholders and processes to ensure accurate CMDB structure and maintenance aligning to their strategic planning and process definitions or requirements.
– Responsible for monitoring and maintaining or data integrations related to Discovery or 3rd party solutions to enrich CIs in the CMDB.
– Stay updated with ServiceNow releases and features to ensure the continued growth of the platform and processes it enables.
– Assist ServiceNow Administrator(s) with day-to-day activities as priorities require.
If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible.
Please note, candidates are often Shortlisted within 48 hours.
CMDB (Configuration Management Database) Expert employer: eTeam Workforce Limited
Contact Detail:
eTeam Workforce Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CMDB (Configuration Management Database) Expert
✨Tip Number 1
Familiarise yourself with the latest ServiceNow features and updates. Being knowledgeable about the platform will not only help you in interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the CMDB and ServiceNow community. Engaging with others in the industry can provide valuable insights and potentially lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved CMDB processes in previous roles. Highlighting your practical experience will show that you can bring immediate value to our team.
✨Tip Number 4
Demonstrate your understanding of data integrity and best practices in CMDB management during conversations. This will showcase your expertise and align with our expectations for the role.
We think you need these skills to ace CMDB (Configuration Management Database) Expert
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a CMDB Expert. Familiarise yourself with key terms like CMDB, CSDM, and service mapping to demonstrate your knowledge in your application.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your expertise in managing CMDBs, data integrity, and collaboration with various teams.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and your understanding of the importance of a well-maintained CMDB. Mention specific examples from your past experiences that relate to the job requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at eTeam Workforce Limited
✨Show Your CMDB Expertise
Make sure to highlight your experience with Configuration Management Databases during the interview. Be prepared to discuss specific projects where you've managed or improved CMDB processes, and how you ensured data integrity and alignment with best practices.
✨Understand the Role of Discovery Tools
Familiarise yourself with discovery capabilities and how they populate and maintain CMDB CIs. Be ready to explain how you've used these tools in the past and how they can enhance the accuracy and stability of a CMDB.
✨Collaborate Effectively
Since the role involves working with various teams, prepare examples of how you've successfully collaborated with stakeholders like Service Design, Change Management, and Technical Teams. Emphasise your communication skills and ability to align different processes.
✨Stay Updated on ServiceNow
Demonstrate your knowledge of the latest ServiceNow releases and features. Discuss how staying informed about updates has helped you leverage the platform for better CMDB management and process improvement in your previous roles.
