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- Tasks: Manage customer orders and ensure smooth logistics operations.
- Company: Join a dynamic team in a leading logistics company.
- Benefits: Enjoy competitive pay, career growth, and a supportive work environment.
- Other info: Great opportunity for hands-on experience in a fast-paced setting.
- Why this job: Be the key link between customers and logistics, making a real difference.
- Qualifications: Strong organisational skills and a knack for communication.
The predicted salary is between 30000 - 40000 £ per year.
Location: Brighton, BN1 4GB, UK
Job Type: Full-time contract, 12 Months
Work Model: Onsite
Summary:
Order management is the process of order capturing, tracking, and fulfilling Customer orders. The order management process begins when an order is placed and ends when the Customer receives their delivery.
The Customer Order Management & Logistics Support Specialist is responsible for monitoring sales orders within our SAP R/3 system and confirming accurate delivery details to the Customers. COM&LS Specialists verify the availability of placed orders, ensuring its quality before shipment to avoid complaints and issues. They interact frequently with Sales, Demand Management, European Supply Chain Services and Logistics, and the Customers supply teams to ensure business requirements are fulfilled, issues resolved, and potential problems are anticipated with corrective action taken. They are the main point of contact for own Customers and multiple internal stakeholders within the Western Europe or UK regions. They must have excellent organizational and communication skills, especially in handling Customers' inquiries and concerns about the orders and resolving delivery discrepancies.
Responsibilities:
- Be accountable for execution of complete order management processes.
Order Management & Logistics Support Specialist in Brighton employer: eTeam Workforce Limited
Contact Detail:
eTeam Workforce Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Management & Logistics Support Specialist in Brighton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in order management and logistics. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to order management and logistics. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Bring examples of how you've successfully managed orders or resolved customer issues in the past. This will help you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Order Management & Logistics Support Specialist in Brighton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Order Management & Logistics Support Specialist role. Highlight relevant experience, especially in order management and customer service, so we can see how you fit into our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about logistics and how your skills align with our needs. We love seeing enthusiasm and a personal touch!
Showcase Your Communication Skills: Since this role involves a lot of interaction with customers and internal teams, make sure to demonstrate your communication skills in your application. Clear and concise writing will go a long way in showing us you’re the right fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at eTeam Workforce Limited
✨Know Your Order Management Basics
Brush up on the fundamentals of order management and logistics. Understand the entire process from order placement to delivery, as well as how systems like SAP R/3 work. This knowledge will help you answer questions confidently and show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves frequent interaction with customers and internal teams, be prepared to demonstrate your communication skills. Think of examples where you've successfully resolved customer inquiries or collaborated with colleagues to solve issues. This will highlight your ability to handle the responsibilities of the position.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. For instance, think about how you would handle a situation where a customer's order is delayed. Prepare structured responses that showcase your critical thinking and proactive approach to resolving issues.
✨Research the Company Culture
Familiarise yourself with the company's values and culture. Understanding what they prioritise can help you tailor your answers to align with their expectations. It also shows that you're genuinely interested in being part of their team, which can set you apart from other candidates.