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- Tasks: Manage a team and ensure smooth operation of technical platforms.
- Company: Global recruitment specialist with a focus on innovation.
- Benefits: Competitive pay, flexible remote work, and a dynamic team environment.
- Why this job: Lead impactful projects and enhance service delivery in a global context.
- Qualifications: Experience in service delivery management and strong leadership skills.
- Other info: Opportunity for career growth in a fast-paced, collaborative setting.
The predicted salary is between 40000 - 60000 £ per year.
Pay Rate: £554/Day - Inside IR35
Duration: 6 months
Location: Telford/Remote
We are a Global Recruitment specialist that provides support to clients across EMEA, APAC, US and Canada. This is an excellent job opportunity.
Responsibilities:
- Formal documentation of the existing live service (some service design work).
- Ensure stable operation of the platforms.
- Management of a team of engineers, QA and designers and researchers.
- Coordination and prioritisation of activities including platform upgrades, live form fixes, small changes, QA and platform improvements.
- Establish appropriate SLA and service management reporting.
- Input into weekly/monthly service reporting.
You will be:
An experienced service delivery manager / designer or delivery manager with good knowledge of service delivery.
Service Delivery Manager / Technical Platform Owner in Shrewsbury employer: eTeam, Inc.
Contact Detail:
eTeam, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Manager / Technical Platform Owner in Shrewsbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service Delivery Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for those interviews by brushing up on your service delivery knowledge. Be ready to discuss how you've managed teams and coordinated activities in past roles. We want you to showcase your experience with platform upgrades and service management reporting!
✨Tip Number 3
Don’t forget to tailor your approach! When you apply through our website, make sure to highlight your relevant skills and experiences that align with the job description. This will help you stand out from the crowd.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Service Delivery Manager / Technical Platform Owner in Shrewsbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Service Delivery Manager / Technical Platform Owner. Highlight your experience in service delivery and any relevant technical skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your ability to manage teams and coordinate activities effectively.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics where possible to illustrate how you’ve improved service delivery or managed successful projects in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at eTeam, Inc.
✨Know Your Service Delivery Inside Out
Make sure you understand the ins and outs of service delivery management. Brush up on your knowledge of SLAs, service design, and how to ensure stable operations. Being able to discuss these topics confidently will show that you're the right fit for the role.
✨Showcase Your Team Management Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your experience with engineers, QA, and designers. Discuss how you coordinated activities and prioritised tasks to achieve goals, as this is crucial for the role.
✨Be Ready to Discuss Reporting
Since the job involves input into weekly/monthly service reporting, be prepared to talk about your experience with documentation and reporting processes. Bring examples of how you've established effective reporting mechanisms in previous roles.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's current platforms, challenges they face, and their expectations for the role. This shows your genuine interest and helps you assess if the company is the right fit for you.
