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- Tasks: Lead strategic procurement for contact centre providers in the UK & Ireland.
- Company: Join a global leader in innovative solutions and strategic partnerships.
- Benefits: Enjoy hybrid work options and opportunities for professional growth.
- Why this job: Make a real impact by driving cost efficiencies and supplier relationships.
- Qualifications: Experience in procurement and strong negotiation skills required.
- Other info: This is a 6-month contract with potential for extension.
The predicted salary is between 43200 - 72000 £ per year.
As a Senior Procurement Manager, you will leverage the depth and breadth of your industry expertise to establish and drive the strategic direction for all outsourced contact centre providers across the clients UK & Ireland region. The role will involve cross-functional partnerships across Europe, leveraging our global scale to drive optimal commercials, supplier partnerships, innovation, and establish deals that meet the long-term business strategy.
What you’ll do:
- Lead the delivery of large, complex agreements that form part of the UK&I CSG/Contact Centre landscape.
- Engage with client Group wider team to deliver the wider company Group targets.
- Come up with your own ideas on how client can best leverage our partners to become more efficient and drive cost reductions.
- Manage source to contract process for services in this area.
- Lead on negotiations with new and incumbent vendors.
- Analyse 3rd party spend of unaddressed areas, identify saving opportunities, and develop sourcing strategies to address.
- Support development and implementation of structured stakeholder management and supplier relationship management (e.g., balanced scorecards, review mechanism).
- Work closely with Procurement and business colleagues across the wider Group, including teams in Italy, Germany, and the US.
- Leverage a deep understanding of the factors, dynamics, and challenges across the category to structure, establish, and drive category strategies that leverage our global scale and skills across company.
- Develop and manage an ecosystem of strategic suppliers to achieve optimal partnerships to drive and deliver tangible results.
- Mitigate risks associated with the current market and trends.
- Deliver defined savings targets and cost transformation programs across all spend categories under management, leveraging synergy opportunities across the wider organization with a vigorous approach towards TCO.
- Work closely and proactively with the business to identify new savings opportunities and efficiencies across managed spend.
- Drive standardized and centralized reporting (e.g. pricing, volumes, spend, savings, contracts, quarterly business reviews, etc.), support relevant category initiatives and coordinate with key stakeholders to drive global contracting across company.
- Have the ability to interface and influence across categories and companies. Build, maintain, and influence stakeholder relationships across company to ensure clear alignment between procurement and wider business planning.
Senior Procurement Manager employer: eTeam Inc
Contact Detail:
eTeam Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Procurement Manager
✨Tip Number 1
Network with professionals in the procurement field, especially those who have experience in managing outsourced contact centre providers. Attend industry events or webinars to connect with potential colleagues and learn about best practices.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies in procurement and supplier management. This knowledge will not only help you during interviews but also demonstrate your commitment to staying ahead in the industry.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully negotiated complex agreements in the past. Highlight your ability to drive cost reductions and improve efficiencies, as these are key aspects of the role.
✨Tip Number 4
Research StudySmarter's values and mission to align your responses during the interview. Showing that you understand our culture and how you can contribute will make a strong impression on the hiring team.
We think you need these skills to ace Senior Procurement Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in procurement management, particularly in leading complex agreements and negotiations. Use specific examples that demonstrate your ability to drive cost reductions and manage supplier relationships.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your industry expertise aligns with their strategic goals, and provide insights on how you can leverage partnerships to enhance efficiency.
Highlight Cross-Functional Experience: Emphasise any experience you have working across different teams or regions, especially in Europe. This is crucial for the role, so showcase your ability to collaborate and influence stakeholders at various levels.
Showcase Analytical Skills: Demonstrate your analytical skills by including examples of how you've identified savings opportunities and developed sourcing strategies in previous roles. Highlight any tools or methodologies you used to achieve these results.
How to prepare for a job interview at eTeam Inc
✨Showcase Your Strategic Thinking
As a Senior Procurement Manager, it's crucial to demonstrate your ability to think strategically. Prepare examples of how you've previously developed and implemented procurement strategies that align with business goals. Be ready to discuss how you can leverage partnerships to drive efficiency and cost reductions.
✨Prepare for Negotiation Scenarios
Negotiation skills are key in this role. Anticipate questions about your negotiation experiences and be prepared to discuss specific instances where you successfully negotiated contracts or agreements. Highlight your approach to managing vendor relationships and achieving optimal outcomes.
✨Understand the Market Dynamics
Familiarise yourself with current market trends and challenges in procurement, especially within the contact centre landscape. Being able to discuss these insights will show your depth of knowledge and how you can apply it to mitigate risks and identify savings opportunities.
✨Demonstrate Cross-Functional Collaboration
This role requires working closely with various teams across Europe. Prepare to share examples of how you've effectively collaborated with cross-functional teams in the past. Emphasise your communication skills and ability to influence stakeholders at all levels.
