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For Companies At a Glance
- Tasks: Support surveys, analyse data, and streamline research processes.
- Company: Join a leading American tech giant focused on e-commerce and AI.
- Benefits: Enjoy a fixed-term contract with potential for extension and hands-on experience.
- Why this job: Be part of a dynamic team driving customer engagement and impactful insights.
- Qualifications: 1-2 years in marketing or project management; proficiency in English and another language is a plus.
- Other info: On-site role in London with opportunities to collaborate globally.
The predicted salary is between 36000 - 60000 £ per year.
Role : Business Analyst, Consumer Insights, Consumer Insights – Client Studios
Location : London
Type of contract : contract of employment, fixed term
Length of contract: 5 months with possibility of extension
Client : an American multinational technology company focusing on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. It is considered to be one of the Big Five American technology companies.
Work model : on-site
Key job responsibilities
• Support programming, QA, sampling and deployment tasks for surveys across multiple locales and languages
• Partner with Research Managers and Operations managers across global panels to support translations tasks and processes
• Evaluates and analyzes research scope, define project needs
• Designs research approach and strategy, define milestones, timelines, and KPI
• Documents end-to-end workflow, RACI, SOP, and SLA as required
• Dives deep and analyzes data from various sources and iterate the mechanisms as needed
• Identifies opportunities to make the workflow more efficient and recommends strategy for streamlining
• Independently or under manager\’s supervision make high judgement calls on ambiguous issues
• Dive Deep: develop a deep understanding of our partners research needs and create impactful testing strategies
• Customer Obsession – Drive excellence in customer engagement and retention policies
About the team
The Client Studios Global Research Operations team:
• Leads recruitment and customer engagement initiatives to retain high response rates
• Drives customer obsessed solutions to custom testing strategies
• Develops visual reporting tools used by cross-team stakeholders
• Partners across multiple teams to deep dive into customer data
Basic qualifications
• 1-2 years of professional non-internship experience (marketing, consumer insights, or project management)
• Experience in deploying, programming and/or writing surveys
• Experience using Microsoft Excel to manipulate and analyze data
• Proficiency in English, and one of: French, Spanish, Swedish, Portuguese, Japanese, German, Italian, or Dutch, is a plus
• Enthusiasm for film and television production and programming
• Bachelor\’s degree or equivalent experience.
Preferred qualifications
• 2+ years of professional experience in the market research field
• Experience translating complex data sets into clear and compelling written narratives
• Strong presentation skills specifically speaking about research methodologies and findings
• Understanding of basic statistics
• Demonstrated ability to collaborate effectively across internal teams
• Proficiency in MS Excel, Word, SPSS, Tableau
• Meets/exceeds Client\’s leadership principles requirements for this role
• Meets/exceeds Client\’s functional/technical depth and complexity for this role
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Business Analyst - Business Analyst I employer: eTeam, Inc.
Contact Detail:
eTeam, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst - Business Analyst I
✨Tip Number 1
Familiarise yourself with the specific tools and software mentioned in the job description, such as MS Excel, SPSS, and Tableau. Having hands-on experience or even completing online courses on these platforms can give you a significant edge during interviews.
✨Tip Number 2
Showcase your analytical skills by preparing examples of how you've previously evaluated data or improved workflows. Be ready to discuss these experiences in detail, as they align closely with the responsibilities of the role.
✨Tip Number 3
Research the company’s recent projects or initiatives related to consumer insights and be prepared to discuss how your background aligns with their goals. This demonstrates your genuine interest in the role and the company.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights and potentially lead to referrals, which can significantly boost your chances of landing the job.
We think you need these skills to ace Business Analyst - Business Analyst I
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in marketing, consumer insights, or project management. Emphasise any specific projects where you've deployed or programmed surveys, as well as your proficiency in data analysis using tools like Microsoft Excel.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your understanding of the importance of customer engagement and retention policies, and how your skills align with the responsibilities outlined in the job description.
Showcase Language Skills: If you are proficient in any of the preferred languages (like French, Spanish, or German), make sure to highlight this in your application. This can set you apart from other candidates and demonstrate your ability to work across global panels.
Demonstrate Analytical Skills: Provide examples of how you've previously analysed complex data sets and translated them into clear narratives. This could be through past projects or experiences that showcase your analytical thinking and presentation skills.
How to prepare for a job interview at eTeam, Inc.
✨Understand the Role
Make sure you have a clear understanding of the Business Analyst role and its responsibilities. Familiarise yourself with the key tasks mentioned in the job description, such as supporting programming and analysing data. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Analytical Skills
Prepare to discuss your experience with data analysis and how you've used tools like Microsoft Excel or SPSS in previous roles. Be ready to provide examples of how you've translated complex data into actionable insights, as this is crucial for the position.
✨Demonstrate Customer Obsession
Since the role emphasises customer engagement, think of examples where you've gone above and beyond to meet customer needs. Highlight any initiatives you've taken to improve customer satisfaction or retention, as this aligns with the company's values.
✨Prepare for Technical Questions
Expect questions related to research methodologies and statistical concepts. Brush up on basic statistics and be prepared to explain how you've applied these in your work. This will show that you have the technical depth required for the role.
