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- Tasks: Ensure a safe and secure environment while supporting students and staff.
- Company: Queen Mary’s College, a vibrant educational institution with beautiful grounds.
- Benefits: Competitive salary, free sports facilities, discounts on tickets and beverages, and generous leave.
- Why this job: Join a supportive team making a real difference in student experiences.
- Qualifications: Customer service skills, empathy with young people, and first aid experience preferred.
- Other info: Dynamic workplace with opportunities for personal growth and development.
The predicted salary is between 29544 - 29544 £ per year.
Queen Mary’s College is seeking to appoint a proactive individual to work with the Site Services Team to provide a safe and secure environment with particular emphasis on the student experience. The Team is very proud of the College buildings and grounds. They work closely together to ensure the best experience possible for students, staff, visitors and site users. The candidate will also be required to demonstrate the ability to assist with general maintenance and site services tasks. The site is set on a beautiful 23 acre site.
Purpose of Job
- To provide a safe and secure environment with particular emphasis on the student experience.
- To work closely with the Site Service Team to provide support for general maintenance and site services tasks.
- To ensure students, staff, visitors and site users are well supported in their activities.
Key Outcomes
- General security patrols around the site.
- Support for College Management Team members and teachers with specific incidents.
- Eyes and ears around the estate for feedback of any issues to the Site Services Team.
- Networking across site, liaison with external agencies, including Community Policing, etc.
- Close liaison with Wellbeing Hub/Team.
- Monitoring and managing CCTV across the site.
- Management of the car parking, traffic/barrier control system, including ID card management.
- Site accessibility issues, including lift management/entrapment protocols, etc.
- Escorting contractors on site.
- Support for end of day procedures (shutting windows/locking off areas of College).
- Deputy lead for emergency response procedures.
- Contribution to PEEPs management.
- Contribution to first aid and/or mental health first aid.
- Support for Site Services Team, when time allows, but particularly during College holiday periods. This will include absence cover for occasional morning and evening lock up.
- Other duties consistent with the grade of the post as may be requested.
Person Specification – Desirable Experience
- Customer service skills and/or experience with young people.
- Security or role demonstrating empathy with young people.
- First aid and/or mental health first aid experience.
- Any trade/maintenance skills.
Personal Qualities/Leadership
- Excellent attention to detail.
- Good organisational and time management skills.
- Good communication and interpersonal skills with an appropriate sense of humour.
- The ability to work flexibly under pressure, thorough and accurate.
- ‘Can-do’ attitude and the ability to work independently or as part of a team.
- The willingness and ability to learn new skills.
- Reliable, trustworthy and responsible.
- Calm under pressure.
- Sense of humour appropriate to working with and engaging young people.
Benefits
Having recently won the Best Place to Work Award (Summer 2025) we are proud of our workplace and workforce. We offer a dynamic and friendly place to work, set in beautiful surroundings working with professional and supportive Site Services & QM Leisure Team. You will join an effective, cohesive team who support each other, work well together and constantly seek solutions. Along with the wider ‘Team QMC ‘ we work hard to meet the challenges of modern day demands on a multi-purpose site designed for teaching, learning and commercial activities whilst keeping students at the heart of what we do. In return we offer a number of benefits such as, use of the Sports Centre facilities, free parking on site, discounted Central Studio tickets, complimentary and discounted beverages including Costa and Starbucks Coffee. In addition to related training and development, a counselling service, generous annual leave, and subject to service length: sickness and maternity/paternity package. Salary is paid at point 12 of the Sixth Form Colleges Support Staff pay scale, £29,544 per annum, £15.31 per hour.
Site & Student Security Officer in Basingstoke employer: eTeach UK Limited
Contact Detail:
eTeach UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site & Student Security Officer in Basingstoke
✨Tip Number 1
Get to know the college and its values! Research Queen Mary’s College, its mission, and the Site Services Team. This way, when you chat with them, you can show that you're genuinely interested in creating a safe and secure environment for students.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or at events. Ask them about their experiences and what they love about working there. This could give you insider info and make you stand out during interviews.
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle specific scenarios related to security and student support. Practising your responses will help you feel more confident and ready to impress during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and contributing to the amazing environment at Queen Mary’s College.
We think you need these skills to ace Site & Student Security Officer in Basingstoke
Some tips for your application 🫡
Show Your Passion for Safety: When writing your application, let us know why you’re passionate about creating a safe environment for students. Share any relevant experiences that highlight your commitment to security and student wellbeing.
Highlight Your Team Spirit: We love a good team player! Make sure to mention any past experiences where you’ve worked closely with others, especially in a support role. It’s all about collaboration here at Queen Mary’s College.
Be Specific About Your Skills: Don’t just list your skills; give us examples! If you have experience in first aid, maintenance, or customer service, tell us how you’ve used these skills in real situations. We want to see how you can contribute to our team.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at eTeach UK Limited
✨Know the College Inside Out
Before your interview, take some time to research Queen Mary’s College. Familiarise yourself with its history, facilities, and recent developments. This will not only show your genuine interest in the role but also help you connect your skills and experiences to the college's mission of providing a safe and secure environment for students.
✨Showcase Your Customer Service Skills
As a Site & Student Security Officer, you'll be interacting with students, staff, and visitors regularly. Prepare examples from your past experiences that highlight your customer service skills, especially those involving young people. Think about situations where you demonstrated empathy, problem-solving, or effective communication.
✨Demonstrate Your Team Spirit
The role requires working closely with the Site Services Team, so it's crucial to convey your ability to collaborate effectively. Share examples of how you've worked as part of a team in previous roles, particularly in high-pressure situations. Emphasise your 'can-do' attitude and willingness to support your colleagues.
✨Prepare for Scenario-Based Questions
Expect questions that assess your response to specific scenarios, such as handling security incidents or managing emergencies. Think through potential situations you might face in this role and how you would approach them. This will demonstrate your critical thinking skills and readiness to handle the responsibilities of the position.
