Job purpose
The Technical Project Manager works on multiple projects ensuring the team is hitting deadlines, clients are satisfied and project profit remains on target!
On a day to day basis they work closely with a small team to produce excellent technical CAD drawings on Solidworks and manage client expectations, issues and installations.
They will also need to quality control work produced by external suppliers and proposals to be submitted to clients. Being able to quote for a variety of projects quickly and concisely is essential, using our external suppliers and industry knowledge.
Building a rapport with clients and venues for installations is a key element of this role. Whether that means face to face meetings, supplier visits or recces for brands within stores.
There will be an element of quality control involved in the role as it will be the TPM’s responsibility to ensure the right suppliers are being used and there is minimal snagging to be completed on projects.
Ideal Experience
- Minimum 4 years CAD experience
- Direct experience in retail design & CAD engineering.
- Fluent in Solidworks
- Comfortable with Project Management of your own projects.
- Deep understanding of materials and manufacturing processes.
- Adobe Suite for art working is a bonus but not necessary.
- Solving problems and being proactive to actively avoid problems
Responsibilities & Scope
Technical engineering:
CAD Engineering with the key aims of value, function, creativity, sustainability and innovation.
Must have Solidworks experience 7+ years
Direct client and manufacturing liaison
Technical drawing and development
Supplier visits and quality control File creation for manufacture e.g. laser/CNC, printing and cutting files etc.
Project management (getting the job done with maximum efficiency and service to the brands you work with) Working quickly whilst maintaining a logical, thorough approach
Project Management: Oversee the execution of client projects from initiation to completion, ensuring projects are delivered on time, within budget, and to the highest quality standards
Develop project plans, timelines, and budgets
Coordinate with internal teams (creative, production, etc.) to ensure project requirements are met
Manage project scope, identify and address potential risks, and proactively communicate any changes to clients
Ensure all project deliverables are accurate and meet client specifications
Client Relationship Management:
Develop and maintain strong, long-lasting relationships with assigned clients and suppliers
Serve as the primary point of contact for client communications, addressing inquiries, providing updates, and managing expectations
Proactively anticipate client needs and develop solutions to meet those needs
Conduct regular client meetings to review project progress, discuss strategy, and identify new opportunities
Act as a trusted advisor to clients, providing strategic recommendations and insights
Financial Management:
Manage client budgets and ensure projects are delivered within agreed-upon financial parameters Develop accurate project estimates and proposals
Track project expenses and ensure accurate billing Identify opportunities to increase revenue from existing clients
Internal Collaboration:
Work closely with internal teams (leadership, design, engineering) to ensure client needs and expectations are met
Communicate project requirements and feedback effectively to internal teams
Participate in internal meetings to discuss client strategy, project planning, and process improvement Contribute to a positive and collaborative team environment
At Etch, we work hard and play hard! We work from the office 3 days a week (Tues-Thurs) and from home on Mondays and Fridays to give you headspace for when you need peace & quiet but also the time to collaborate as a wider team. We love the clients we work with and take pride in providing an exceptional level of service.
We are the link between the brands we work with and a global network of power teams to deliver their projects. Our job is to make that process as smooth as possible for the brand and protect them from the day-to-day logistics and management that go into crafting next-level retail.
- 25 Days annual leave: Plus Bank Holidays and your birthday!
- Generous Bonus Scheme: Up to 10% of your base salary paid Quarterly plus 10% annual company bonus. Season Ticket Loan & Cycle To Work schemes: if applicable
- Gym membership: 50% contribution to your monthly fee
- Summer Hours: Finish at 2pm on Fridays in July & August.
- 3% pension contribution and 1% self development fund: with NEST
- £1500 referral fee: For anyone you help us to recruit!
- Dog friendly office: For when you can’t leave your pooch behind!
Contact Details:
etch Creative | Certified B Corp Recruitment Team
