At a Glance
- Tasks: Drive around the UK, scanning vehicles with cutting-edge tech and ensuring customer satisfaction.
- Company: Join a family-run business revolutionising vehicle graphics in the motor industry.
- Benefits: Competitive salary, performance bonuses, company vehicle, and early finish Fridays.
- Why this job: Be part of a game-changing team and work on cool vehicles every day.
- Qualifications: Full UK driving licence and a proactive, organised attitude required.
- Other info: Great career development opportunities in a dynamic and supportive environment.
The predicted salary is between 23000 - 32000 £ per year.
Customer Service Representative (Mobile) – Nationwide
Do you love driving and talking to people both in person and on the phone?
Do you have an interest in motor vehicles and are you a generally practical person who can pick up and learn new practical tasks to a competent standard quickly?
Are you organised, independent and tech-savvy?
Are you looking for a job with prospects and earning potential?
If that’s you then this is the job for you – read on.
Our client is an established, Hull based, family run business who have pioneered a new approach to the Design and Manufacture Vehicle Graphics for the Motor Racing, Business and Commercial Markets around the UK and Europe.
They require a Mobile Customer Service Representative to visit clients and scan vehicles of many different types.
Full training will be given, and you’ll be at the heart of their kit development process. Using cutting-edge scanning equipment, you’ll capture detailed 3D data of vehicles to help create their tailor-made kits. You’ll need to be proactive, organised, and technically confident. This role comes with real ownership and impact and a "can-do" attitude is required.
Hours and Salary:
Salary: £29,000 – £38,000 OTE including overtime and performance bonus
Hours: Basic 40 hours per week
Office: Hull – Nationwide travel working from your company van
Our Client’s Benefits Package:
- Bonus Scheme (Performance Based)
- Company vehicle
- Early finish Fridays
- Corporate clothing supplied
- Standard Christmas and New Year break
- Career development opportunities
- Free birthday day off
- Long Service – Extra Holiday accrual
- A competitive salary package
- The opportunity to work within a dynamic and supportive team environment
Key Responsibilities:
- Travel around the UK in a company provided vehicle.
- Our client will train you to carry out high-accuracy 3D scans of vehicles using specialist scanning hardware.
- Review and manage your calendar to ensure scanning projects are planned, communicated, and executed efficiently.
- Forecast upcoming resource requirements based on KPIs and take action to meet those needs.
- Plan travel effectively for scanning appointments, ensuring time and cost efficiency.
- Liaise professionally with customers, Sales/Account Managers, and other internal teams to ensure all scanning requirements are met.
- Engage proactively with customers to ensure a smooth scanning process and a positive experience.
- Take responsibility for the safety, security, and general maintenance of the 3D scanning hardware.
- Maintain clear and professional communication via email, phone, and other platforms.
What You’ll Bring:
- Not essential but would be beneficial – Experience with 3D scanning tools and software.
- A self-starting "can-do" attitude with excellent organisation and time management.
- Confidence in planning and delivering multiple projects at once.
- Strong communication skills – Both internally and with customers.
- Attention to detail and a focus on quality and accuracy.
- Experience with CAD or modelling software is a bonus.
- A full UK driving licence is essential.
Why Our Client:
- Be part of a game-changing company that’s reshaping the industry.
- Work with the latest tech and forward-thinking people.
- A culture of ownership, trust, and personal development.
- Opportunities to grow with them as they expand nationally and beyond.
- You’ll work on some seriously cool vehicles and help make them look incredible.
Ready to Get Scanning
If you’re motivated, tech-savvy, and looking for a hands-on role where no two days are the same, our client would love to hear from you.
Their selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with themselves.
They look forward to hearing from you. Don't miss this opportunity. Apply NOW.
Mobile Customer Service Representative employer: eTalent
Contact Detail:
eTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Customer Service Representative
✨Tip Number 1
Get to know the company before your interview. Research their values, culture, and recent projects. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves liaising with customers and internal teams, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your tech-savviness! Be prepared to discuss any relevant tools or software you've used in the past. If you have experience with 3D scanning or CAD software, make sure to highlight that during your conversations.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Mobile Customer Service Representative
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service and motor vehicles shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our team.
Be Organised: Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary. This shows us that you’re organised and can manage your time effectively, just like you would in the role.
Highlight Relevant Skills: Don’t forget to mention any tech-savvy skills or experience with 3D scanning tools if you have them. Even if you don’t, focus on your ability to learn quickly and adapt to new technologies – that’s what we’re looking for!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at eTalent
✨Know Your Stuff
Familiarise yourself with the company and its services, especially their approach to vehicle graphics. Understanding their technology and how it impacts customer service will show your genuine interest and help you stand out.
✨Show Off Your Skills
Be ready to discuss any relevant experience you have, especially if you've worked with 3D scanning tools or CAD software. Even if you haven't, highlight your tech-savviness and ability to learn new practical tasks quickly.
✨Plan Your Journey
Since this role involves travelling, demonstrate your organisational skills by discussing how you would plan your travel for scanning appointments. Mentioning time and cost efficiency will show you're proactive and detail-oriented.
✨Engage with Enthusiasm
During the interview, convey a 'can-do' attitude and your passion for customer service. Share examples of how you've successfully engaged with customers in the past, as this role requires strong communication skills and a positive approach.