AGEAS - Claims Fraud Co-ordinator - Reigate

AGEAS – Claims Fraud Co-ordinator Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description

As part of our shared talent strategy, we’re pleased to now include roles from Ageas, reflecting our progress in becoming one integrated business. This collaboration opens up a broader range of opportunities, and gives everyone access to exciting roles across both organisations.

For more information on Ageas, please visit their careers site.

These roles will be open to all AGEAS offices.
Please us the following link if you wish the apply for this internal vacancy:

Job Description

Claims Fraud Coordinator: As a Claims Fraud Coordinator you will be responsible for supporting the Ageas Claims Counter-Fraud Strategy, assisting the Counter Fraud Centre of Excellence and the Operational Claims teams in the deployment of our strategy. Ensuring we maintain effective systems, processes and controls to minimise our exposure from suspected fraudulent activity.
Main Responsibilities as Claims Fraud Coordinator:

• Support the External Fraud Centre of Excellence with creating a strong culture of fraud awareness and capability across the Claims Function.
• To ensure claims counter-fraud processes and systems are fit for purpose; making appropriate suggestions and recommendations for improvements and enhancements.
• Foster the adoption of Counter Fraud strategies across Operational Claims teams; providing support where required, ensuring that their knowledge and skills are at an appropriate level to effectively deliver the strategy.
• Report and monitor fraud performance, using the data to pro-actively seek out focus areas for improvements in capability, strategy and performance.

Qualifications

Skills and experience you need as Claims Fraud Coordinator:

• General insurance experience in a Claims function is preferred.
• Experience of Home claims, processes, policies and procedures
• A background of strong fraud awareness and capability
• An effective influencer who uses a range of techniques to win support, gain co-operation and overcome objections.
• Must be able to understand, evaluate and interpret financial data; ability to use data to support decision making is vital
• High level of written communication skills and a strong verbal communicator.

Additional Information

What’s in it for you?:

• Competitive salary that reflects your skills, experience and potential.
• Discretionary bonus scheme that recognises your hard work and contributions to esure’s success.
• 25 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday.
• Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances.
• Company funded private medical insurance for qualifying colleagues.
• Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members.
• We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources.
• Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities.
• Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues.
• We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work.
• And much more; See a full overview of our benefits here Reward and benefits | Esure Group PLC

We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.