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For Companies At a Glance
- Tasks: Lead exciting IT projects from concept to delivery, making a real impact.
- Company: Join Northern, the heartbeat of the North, transforming rail travel.
- Benefits: Enjoy free travel, generous pension, exclusive discounts, and tailored training.
- Why this job: Be part of a pivotal moment in rail history and shape the future.
- Qualifications: Experience in managing complex projects and strong communication skills required.
- Other info: Inclusive workplace with career growth opportunities and support for all.
The predicted salary is between 49000 - 62000 £ per year.
BUSINESS FUNCTION: IT
SALARY: £58,511.00
ROLE TYPE: Hybrid
LOCATION: York/Leeds
HOURS: 37 per week
Our Information Technology team keeps Northern moving every single day not just by looking after today's technology, but by shaping the systems that will power the railway of tomorrow. As IT Project Manager, you would help turn ideas, business needs and technical possibilities into a well-run project that lands smoothly and makes a real difference for colleagues and customers. You would be the steady hand guiding a portfolio of a key IT project from first scoping conversations to final delivery. Working with subject matter experts, suppliers, stakeholders and third-party partners, you would bring clarity, structure and pace to every stage. When competing demands, risks or shifting priorities appear, you would help keep things on track and focused on what matters most.
What You’ll Be Doing
- Oversee the Full Project Lifecycle, using the right methodologies to deliver outcomes on time and within budget.
- Planning, managing and delivering IS projects from end to end using structured, controlled approaches.
- Producing clear project documentation including scoping papers, plans, budgets, risks, issues, resource schedules and status reports and keeping stakeholders well informed.
- Defining scope, goals and deliverables and securing sign-off at the right stages.
- Using robust risk management strategies that suit each project’s complexity and scale.
- Creating detailed project plans and adapting timelines when changes to the baseline arise.
- Implementing change control and assessing how proposed changes affect scope, cost and timelines.
- Recommending improvements to project governance and running lessons-learnt sessions.
- Liaising closely with Procurement and Finance Business Partners to ensure business cases, spending and benefits tracking stay on course.
- Working with HR Business Partners when resource approvals or permissions are needed.
- Carrying out any additional duties relevant to the role and your competence.
About You
You bring experience in delivering complex transformational projects. You’ve managed risk, steered projects through competing priorities and built strong relationships with senior stakeholders along the way. A proven track record in structured project management is essential alongside the ability to create solid plans, adapt quickly when circumstances change and communicate with clarity. You’re comfortable working across multiple locations, juggling demands and keeping projects moving with confidence and transparency. Clear thinking, calm leadership and a collaborative approach – those are the things you’ll bring to the table.
What’s In It For You?
At Northern, we don’t just value our people – we go the extra mile to support them. Here’s a taste of what you can look forward to:
- Free Travel: Unlimited free travel for you, your partner, and your dependents on Northern services. Plus up to 75% discount on other networks in the UK and Europe.
- Generous Pension Scheme: We top up your contributions by 1.5 times.
- Enhanced Family Benefits: We offer 9 months of full pay for maternity leave and 2 weeks for paternity leave.
- Cycle to Work Scheme: Save up to 42% on a bike and spread the cost.
- Exclusive Discounts: From shopping to wellbeing, Northern Perks has you covered.
- Employee Assistance Programme: 24/7 support for family, lifestyle, and more.
- Training and Career Development: We offer tailored training to our colleagues and opportunities to gain recognised qualifications. Plus enhanced career pathways no matter what part of the business you’re in.
- Recognition: We know how important it is to show how much we appreciate our people. That’s why we have our Northern Lights and Northern Sparks Awards, recognising and celebrating brilliance every day.
Why Northern?
We’re more than just a train operator. We’re the heartbeat of the North connecting communities, creating opportunities, and driving sustainable growth. With 2,500 trains running daily, we’re on a mission to improve rail travel and enhance the customer experience while protecting the environment. Back in 1825, the first passenger train set off in the North of England, beginning a journey that would transform travel across the world. We’ve recently celebrated 200 years of the modern railway and, as we reflect on that legacy, our focus is now on the future as Great British Rail takes shape. Join us at this pivotal moment in rail history and play your part in our journey.
A Place for Everyone
The best journeys happen when everyone feels welcome on board. At Northern, we don’t just move people from A to B – we’re building a team where everyone feels they belong. Our talent team can make reasonable adjustments to the process if that’s something you need. We’re also a Level 2 Disability Confident employer, so if you meet the minimum criteria for the role, we’ll always offer an interview. We automate parts of our screening process to remove any unconscious bias and to make sure every application is treated fairly. All successful offers will be subject to a DBS check and a medical assessment. No matter your background, experience, or whether you call it a bap, barm, or cob there’s a place for you here in the railway.
IT Project Manager employer: eSupport (UK) LTD
Contact Detail:
eSupport (UK) LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Project Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and how your experience aligns with their goals. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain your project management experience clearly and confidently. Highlight specific examples where you've successfully managed risks and delivered results, as this will resonate well with potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace IT Project Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing complex projects. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of successful projects you've managed. Quantify your achievements where possible, like how you delivered a project on time or under budget.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us see your potential quickly!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team at Northern.
How to prepare for a job interview at eSupport (UK) LTD
✨Know Your Project Management Methodologies
Familiarise yourself with various project management methodologies like Agile, Waterfall, or PRINCE2. Be ready to discuss how you've applied these in past projects, especially in complex transformational settings.
✨Prepare for Stakeholder Engagement
Think about your experience working with senior stakeholders and how you’ve built those relationships. Prepare examples that showcase your ability to communicate clearly and keep everyone informed throughout the project lifecycle.
✨Demonstrate Risk Management Skills
Be prepared to talk about specific instances where you identified risks and implemented strategies to mitigate them. Highlight your ability to adapt plans when priorities shift and how you maintain focus on project goals.
✨Showcase Your Leadership Style
Reflect on your leadership approach and how it aligns with the calm, collaborative style they’re looking for. Share examples of how you've guided teams through challenges while keeping projects on track and ensuring transparency.