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- Tasks: Lead a team to support adults with learning disabilities in living fulfilling lives.
- Company: Join Estuary, a caring organisation dedicated to making a difference.
- Benefits: Generous pension, healthcare plan, 31 days holiday, and ongoing training.
- Why this job: Make a real impact while enjoying flexible hours and professional growth.
- Qualifications: Experience in care management and strong leadership skills required.
- Other info: Dynamic role with opportunities for social events and team-building activities.
The predicted salary is between 20000 - 30000 £ per year.
Job Description
Service Manager (Supported Living)
Southend-on-Sea, Essex
£24,860.34
Permanent, Part-Time (25 hours/week)
Flexible Hours Available
Are you an experienced leader passionate about supporting adults with learning disabilities? Join our well-established team at Porters Brook and Grahame House, two supported living schemes in Southend-on-Sea, and make a real difference in people’s lives.
We’re looking for a motivated Service Manager to lead a team of around 9 Support Assistants, helping our residents live positive, fulfilled lives. Enjoy a flexible part-time schedule and professional growth in a supportive environment, with some evening and weekend shifts as required.
What You’ll Do
- Manage and develop high-quality services that meet the needs and aspirations of residents.
- Lead, motivate, and support your team, providing training and development opportunities.
- Work closely with stakeholders to ensure safe, effective, and compliant services.
- Identify, recommend, and implement improvements in line with best practice, CQC standards, and business priorities.
- Manage budgets and resources effectively to deliver cost-efficient care.
- Contribute to policy development and ensure operational compliance with legislation.
What We’re Looking For
- Experienced manager in the care sector, ideally with experience supporting adults with complex needs.
- Awareness of Mental Health challenges and practical experience in this area.
- Strong leadership and team management skills.
- Ability to take ownership of the role and drive improvements.
- Flexibility to work occasional evenings and weekends.
- Level 5 Diploma in Leadership for Health & Social Care is beneficial, or willingness to complete post-probation.
Why Join Us
At Estuary, you’ll create and manage an environment where residents are supported to live fulfilling, independent lives. In return, we offer:
- Generous pension scheme & healthcare cash plan
- 31 days’ holiday including bank holidays
- Tailored induction & excellent ongoing training
- Social events and team-building activities
- Cycle to work and season ticket loan schemes
Ready for the Challenge?
If you’re passionate about making a real difference, we’d love to hear from you. Apply now – the closing date is 3rd October, but early applications are encouraged.
Interview date: Week Commencing 6th October 2025
We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
This post is also subject to a satisfactory enhanced DBS check.
The successful applicants will be required to provide proof of eligibility to work in the UK.
Values-Based Recruitment
Estuary has a value-based recruitment policy which means our selection process is aligned with our core values of Respect, One Estuary, Accountable and Responsible.
Safeguarding & Recruitment
Estuary is committed to safeguarding and practices safer recruitment standards and expects all staff to share the commitment to safeguarding children and people with care and support needs.
The successful applicants will be required to provide proof of eligibility to work in the UK. Please note that at this time, we're unable to accept applications from candidates who require visa/work permit sponsorship. We appreciate your understanding and we welcome applications from all candidates who are eligible to work in the UK without sponsorship.
If applicable: This is post is also subject to a satisfactory enhanced DBS check.
Service Manager (Supported Living) employer: Estuary Housing Association
Contact Detail:
Estuary Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager (Supported Living)
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their values, and think about how your experience aligns with their mission. Practise common interview questions and be ready to share specific examples of your leadership skills in action.
✨Tip Number 3
Showcase your passion for supporting adults with learning disabilities. During interviews, share stories that highlight your commitment and the positive impact you've made in previous roles. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Estuary and making a difference in the lives of our residents.
We think you need these skills to ace Service Manager (Supported Living)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in the care sector, especially with adults with learning disabilities. We want to see how your skills align with our values and the specific requirements of the Service Manager role.
Showcase Your Leadership Skills: As a Service Manager, you'll be leading a team, so it's crucial to demonstrate your leadership experience. Share examples of how you've motivated and developed teams in the past, and how you can bring that to our supportive environment.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Early!: Don’t wait until the last minute to submit your application. We encourage early applications as we may close the recruitment once we have enough suitable candidates. Head over to our website and get your application in!
How to prepare for a job interview at Estuary Housing Association
✨Know Your Stuff
Make sure you understand the role of a Service Manager in supported living. Familiarise yourself with the specific needs of adults with learning disabilities and mental health challenges. This will help you demonstrate your passion and knowledge during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team or implemented improvements. Be ready to discuss your approach to training and developing staff, as this is crucial for the role.
✨Understand Compliance and Best Practices
Brush up on CQC standards and best practices in care management. Be prepared to discuss how you would ensure compliance and improve service quality. This shows that you’re not just a manager but someone who prioritises high-quality care.
✨Be Ready for Values-Based Questions
Since Estuary values respect, accountability, and responsibility, think about how your personal values align with theirs. Prepare to share experiences that reflect these values, as they are key to their recruitment process.
