At a Glance
- Tasks: Help customers solve housing issues while managing multiple cases.
- Company: Estuary is dedicated to inclusivity and community support.
- Benefits: Enjoy a great pension, healthcare plan, generous holidays, and ongoing training.
- Other info: Applications close on 30th July 2025; apply early for a chance to interview sooner.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Must be organised, resilient, and have a valid driving licence.
The predicted salary is between 28800 - 43200 £ per year.
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We are looking for someone to join our Tenancy team as Housing Officer on a permanent basis. The role of a Housing Officer can be highly rewarding when you’re able to find a satisfactory solution to our customers problems. Although demanding on a number of levels, it’s also a varied role that will keep you stimulated. Furthermore, as you’ll be working through many cases from start to finish, you’ll feel a great deal of job satisfaction when you achieve a positive outcome.
The varied and demanding aspect of being a Housing Officer can also be a major and stressful challenge. You could find yourself juggling a number of tasks, while having to deal directly with upset and angry individuals, so it’s certainly not a job for the faint hearted. If you love helping people, are well organised, like a challenge and have a cool head, then you should excel as a Housing Officer.
The closing date for applications is 30th July 2025 but you may be contacted sooner for an interview so if you have the attitude and skills needed to excel in this role, apply today!
Please make sure you can drive, have a vehicle, and explain in your supporting statement how you meet the requirements listed in the person spec , failure to do so could result in your application being rejected.
We offer a range of benefits including an excellent pension scheme, healthcare cash plan, Cyclescheme and season ticket loans. Further to this you can expect generous holiday and paid leave allowances, tailored induction programme and fantastic ongoing training and development opportunities.
Values-Based Recruitment
Estuary has a value-based recruitment policy which means our selection process is aligned with our core values of Respect, One Estuary, Accountable and Responsible.
Safeguarding & Recruitment
Estuary is committed to safeguarding and practices safer recruitment standards and expects all staff to share the commitment to safeguarding children and people with care and support needs.
The successful applicants will be required to provide proof of eligibility to work in the UK. Please note that at this time, we\'re unable to accept applications from candidates who require visa/work permit sponsorship. We appreciate your understanding and we welcome applications from all candidates who are eligible to work in the UK without sponsorship.
Estuary is Inclusive
At Estuary, we\'re committed to embedding equality and diversity at the heart of our work. We aim to be an inclusive organisation, where individual differences are respected, where staff, people who use services, as well as their families and carers, are treated with dignity and on the basis of their merits, abilities and needs, and where everyone has a fair opportunity to fulfil their potential without suffering discrimination or disadvantage.
We always strive to recruit the person most suited to the job, and we welcome applications from people of all backgrounds.
To further support our aim to be an inclusive employer, we use specific software to remove all person-identifiable information from CVs, including name and dates of employment/education, also date of birth, age and gender where a candidate has included these details in their CV. Your personal details will only be made available to hiring managers if you are selected for interview.
Estuary is Disability Confident
We\'re also a certified Disability Confident Employer, which means we are committed to employing people with disabilities, and that we will:
- Actively seek to attract and recruit people with disabilities
- Provide a fully inclusive and accessible recruitment process
- Offer a guaranteed interview to applicants with disabilities who meet the minimum criteria for the vacancy
- Be flexible with our assessment process to ensure applicants with disabilities have the best opportunity to demonstrate their ability to do the job
- Make reasonable adjustments to support people with disabilities as needed.
Accessibility
If you are unable to use the online process to apply, please call us on 0300 3045000 to request an application pack in an alternative format.
#J-18808-LjbffrHousing Officer in Southend-on-Sea employer: Estuary Housing Association
Estuary is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture where respect and accountability are at the forefront. As a Housing Officer, you will benefit from a comprehensive pension scheme, healthcare cash plan, and generous holiday allowances, all while making a meaningful impact in the community. With tailored induction programmes and ongoing training opportunities, Estuary fosters an inclusive environment that values diversity and empowers staff to excel in their roles.
Contact Details:
Estuary Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Southend-on-Sea
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Estuary Housing Association.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Estuary Housing Association!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Estuary Housing Association, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Estuary Housing Association or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Housing Officer in Southend-on-Sea
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Estuary Housing Association:Before hitting send, make sure to tailor your application specifically to Estuary Housing Association! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Estuary Housing Association
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
