At a Glance
- Tasks: Facilitate workshops and support apprentices in applying service design and innovation concepts.
- Company: Join Estu, a mission-driven training provider with a reputation for excellence.
- Benefits: Competitive salary, hybrid work, and opportunities for career progression.
- Other info: Be part of a collaborative team shaping the future of learning in service design.
- Why this job: Make a real impact by helping learners tackle live challenges in major organisations.
- Qualifications: Experience in service design or innovation, strong facilitation skills, and a learner-centred mindset.
The predicted salary is between 40000 - 50000 £ per year.
This is an exciting moment to join Estu. We are a fast-growing, mission-led training provider helping people and organisations build the skills to navigate change with confidence. Our programmes span apprenticeships, Skills Bootcamps and pioneering learning across Innovation, AI and Change.
In 2025, Ofsted described our training provision as “Exceptional”. We are scaling our flagship Level 6 Service Designer apprenticeship, as well as new programmes in AI and innovation, and have been named a finalist for L&D Provider of the Year by the British Training Awards.
Our delivery model supports learners through a network of Tutors, Skills Coaches and Learning Partners – experienced practitioners who help translate learning into action. Complemented by inspiring masterclasses from leaders across organisations such as Google, LEGO and MIT.
We are looking to expand our team of Learning Partners. If you have a strong background in service design, innovation or applied design practice — we would love to hear from you.
This is not a traditional teaching or practitioner role — it is a hands-on, learner-centred, delivery role for someone who loves facilitation, cares deeply about adult learning, and can help professionals translate concepts into practice.
What you’ll be doing
- Facilitating high-quality workshops, webinars and applied learning sessions
- Co-delivering seminars and learning experiences alongside expert tutors
- Supporting apprentices to apply learning directly within their roles and organisations
- Leading meaningful progress reviews with apprentices and employers
- Providing constructive, confidence-building feedback
- Helping learners prepare for end-point assessment through mock activities and practice sessions
- Contributing insight from delivery into programme design, curriculum improvement and learner experience
- Working closely with Skills Coaches, Tutors, Programme Managers and Learner Operations to ensure a joined-up, high-quality experience
About you
We are looking for someone who is energised by helping others learn, practise and grow. You might have worked as a service designer, design strategist, innovation consultant, researcher, facilitator, educator, learning designer, transformation practitioner or similar.
You will likely bring:
- Strong practical experience in service design, innovation, design thinking, change, transformation or related fields
- Confidence facilitating workshops, discussions and applied learning sessions with adult learners
- The ability to bring concepts to life through examples, activities, reflection and real-world application
- A learner-centred mindset and a genuine interest in helping people build confidence
- Strong communication skills and the ability to work with learners, employers and senior stakeholders
- A collaborative style and the ability to work as part of a multi-disciplinary delivery team
- A relevant qualification at Level 6 or above, or equivalent professional experience
It would also be helpful if you have:
- Experience in apprenticeships, work-based learning or professional education
- A teaching, training or coaching qualification. If not, this is something we can support you with attaining
- Experience using digital learning tools or delivering online / hybrid sessions
- A background in service design education, studio-based learning, design critique or applied project work
Why join Estu?
You will join Estu at a point of real momentum. We are a fast-growing, mission-led training provider with high standards, ambitious plans and a growing reputation for the quality and impact of our work. You will be part of an established team of Learning Partners, reporting to our Head of Quality and Delivery, and working closely with experienced tutors, skills coaches, programme leads and client teams.
This is a role with genuine progression potential. As Estu grows, Learning Partners will have opportunities to deepen their delivery expertise, move into senior learning partner, team leadership and senior manager roles, and play a leading role in client co-design projects, curriculum development, programme improvement and the creation of new learning products.
You will have the opportunity to:
- Work on a flagship Level 6 Service Designer apprenticeship with real organisational impact
- Support learners working on live challenges inside major organisations
- Collaborate with highly respected service design, innovation and transformation practitioners
- Help shape how service design and innovation learning is delivered in practice
- Contribute to client co-design projects and the development of new programmes
- Join a supportive, collaborative and ambitious team where your ideas and practice will genuinely shape the work
- Be part of a values-led scale-up with high standards, a clear mission and strong growth plans
We offer a competitive salary, hybrid working, and the chance to build your career in a growing organisation that cares deeply about learner experience, practical impact and the quality of its work. We are especially keen to hear from people connected to the service design, innovation and design education communities — including practitioners who have combined industry experience with teaching, facilitation or mentoring.
Apply with your CV and a short cover email on your professional background and why this role interests you.
Learning Partner (Service Design & Innovation) in Slough employer: Estu
Estu is an exceptional employer that prioritises the growth and development of its team members while making a meaningful impact in the field of service design and innovation. With a supportive and collaborative work culture, employees benefit from hybrid working arrangements, competitive salaries, and opportunities for professional advancement within a mission-driven organisation. Joining Estu means being part of a dynamic team that values learner experience and practical outcomes, all while contributing to innovative training programmes alongside industry leaders.
StudySmarter Expert Advice🤫
We think this is how you could land Learning Partner (Service Design & Innovation) in Slough
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like Estu looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like Learning Partner (Service Design & Innovation) at Estu, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Learning Partner (Service Design & Innovation) in Slough
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Estu, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Estu and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Estu
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Estu might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Estu.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
