Sales Support Co-ordinator

Since you’ve ended up on this page, it must mean that you are interested in potentially working at Estrid! We are so honoured. Let us take you through what this role and working with us could look like. The long story short: We won’t lie - this is not your average company. We are a group of dreamers and doers, on a mission to create one of the world’s greatest consumer brands. In these past years, we’ve done more than most thought possible and have established ourselves as an outlier consumer case. But to be honest, we see this as only the beginning – and we would like you to join us in building the rest.

Your purpose & impact: The Sales Support Coordinator will play a pivotal role in our sales team, providing essential administrative and operational support. Key responsibilities include:

• Retailer Account Setup & Maintenance: Establish and maintain retailer accounts, ensuring all necessary information is accurately recorded.
• Product Information Management: Enter and update product information, including descriptions, specifications, and images.
• Sales Analysis: Conduct sales data analysis to identify trends, generate reports, and provide actionable insights for the sales team.
• Preparation of Sales Materials: Assist in the creation and distribution of sales materials.
• Presentation Support: Support the sales team in preparing for client presentations, ensuring all materials are accurate and professionally presented.
• Record Maintenance: Maintain precise and up-to-date records of sales activities and sales metrics.
• Brief Creation: Aid in the creation of briefs for marketing campaigns, product launches, and sales strategies.
• Customer Communication: Handle communication with customers to address inquiries, provide information, and resolve issues promptly.
• Logistics Coordination: Coordinate with logistics and supply chain teams to ensure timely delivery of products & samples, both internally and externally.
• Administrative Support: Perform general administrative duties and assist with other tasks as needed to support the sales team.

Skills and experiences important for this role:

• Communication: Excellent verbal and written communication skills to effectively interact with clients, team members, and stakeholders.
• Time Management: Efficient in managing their own time and that of the sales team, ensuring deadlines are met and sales cycles are optimised.
• Analytical Skills: Ability to analyse sales data, generate reports, and provide insights to improve sales strategies and performance.
• Adaptable: Able to adjust quickly to changing priorities and conditions, thriving in an environment where flexibility is essential.

Education & credentials: University Degree, masters degree is a plus.

What you’ll get: You will play an extremely important role in taking this brand to the next level, so you should desire to go above and beyond in your work. In turn, you will be joining an incredible company and a small team at an early stage where everything you do will have a huge impact. For the right person, there are great opportunities to develop and grow together with Estrid. The position is based at our office in Stockholm City.

Environment you thrive in: The Estrid culture isn’t just a collection of inspiring quotes we pin to our walls – it’s the foundation on which everything we do is built. The behaviour of every person matters. Some of our values: Speed, Stay Hungry, High Standards, and Keep It Simple.

Office & Colleagues: We’re a driven and ambitious team with offices in Stockholm and London. We’re now around 70 full-time employees, one third of which have international backgrounds. Our corporate language is English.

Join us! Estrid is an equal opportunity employer. We are committed to building a diverse and inclusive workplace, and you are welcome at Estrid for who you are. We believe that the more perspectives we have represented at our office, the more we will all thrive, grow, and bring value to the world. Our community is for everyone, and the same is true for our workplace.

Does this sound like a role made for you? We’re looking forward to hearing from you!