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- Tasks: Join our IT team to support tech needs and maintain equipment at Cheltenham Bournside School.
- Company: Bournside School is a vibrant community with over 1,800 students and a strong sense of belonging.
- Benefits: Enjoy term-time work, onsite parking, free gym access, and social events throughout the year.
- Why this job: Gain hands-on experience in IT while making a positive impact on students' lives in a supportive environment.
- Qualifications: GCSEs in English & Maths (Grade 4/5) and a passion for technology are essential.
- Other info: Potential for a permanent role after the apprenticeship; training provided by industry experts.
Level 3 Information Communication Technician
Company: Cheltenham Bournside School
Full Address: Warden Hill Road, Cheltenham GL51 3EF
Weekly Hours Worked: 37 hours per week (8:00am – 4:00pm Monday to Thursday and 8:00am – 3:30pm Friday)
Contract Type: Fixed term – 1st September 2025 to 31st March 2027
Salary: £16,557 annual salary
About the Company: Bournside is an established single academy trust with a PAN of 300. We have a wide catchment, over 200 staff and over 1,800 students. Our highly successful sixth formers have their own large base within the school too. In their 2022 report, OFSTED commented on the “strong sense of community for both staff and pupils” and that “pupils are ready for learning and engage well with teachers and other adults.” Everyone is a member of one of our six houses; coupled with our vertical tutor group model, the house system aims to nurture and enhance that sense of family and community.
Job Description: To contribute to the IT support provisions at Cheltenham Bournside School by assisting the Senior IT Manager & Assistant IT Services Manager.
Key Responsibilities:
- To help ensure that all computer rooms and mobile device trollies are kept in a well ordered, neat and presentable state.
- To install, maintain and repair IT and audio-visual hardware and peripherals.
- To deploy operating systems and software packages to school computers and mobile devices.
- To ensure that printers and reprographics equipment are stocked with required consumables.
- To assist staff with the more advanced features of Microsoft 365, such as forms, SharePoint and collaborative tools.
- To provide a first point of contact for technical support requests from staff and students.
- To assist with basic network administration tasks such as the creation of user accounts and resetting of passwords.
- To support parents with the use of the various school portals and communication systems.
- To assist with any other general IT duties as directed by your line manager that are commensurate with the grade and level of responsibility of this post.
Other:
- To have professional regard for the ethos, policies and practices of the school and maintain high standards of attendance and punctuality.
- Perform any reasonable duties as requested by the headteacher.
Qualifications:
Educational Requirements: Grade 4/5 or above in English & Maths GCSE. Relevant formal qualification or experience of working in a technical role. Commitment to complete the apprenticeship training program.
Skills Required:
- Essential: Knowledge of PC and laptop hardware, Windows operation systems, Apple MacOS or iOS, experience of using Microsoft 365 collaboration tools, good level of literacy and communication skills.
- Desirable: Knowledge or experience of Windows servers, TPC/IP networking, Microsoft deployment tools, mobile management systems.
Personal Qualities:
- Ambition: Shows enthusiasm to excel in their role.
- Curiosity: Possesses a natural curiosity and desire to learn new things.
- Pride: Punctual and reliable, pays careful attention to detail.
- Purpose: Demonstrates a strong sense of purpose and dedication to making a positive impact on students’ lives.
- Respect: Shows empathy and understanding towards the needs and perspectives of others.
- Support: Works collaboratively as part of a team, providing encouragement and support to students, colleagues, and parents.
Other Information:
- Working is term time only including INSET days i.e. 39 weeks per year with paid holiday of 28.75 days.
- Onsite parking facilities and cycle storage.
- Free one-to-one wellbeing support.
- Free access to the school’s Gym.
- Cycle to work scheme.
- Discounted gift cards via Voucher Store.
- A comprehensive range of staff social events throughout the year.
- Our dining centre and Pit Stop Café is open between 8:30am and 1:30pm every day.
Future Prospects: Potential for the role to become a permanent role if a vacancy exists at the end of the apprenticeship.
Training to be provided: Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team.
IT Technician Apprentice – Cheltenham employer: Estio Training Limited
Contact Detail:
Estio Training Limited Recruiting Team
JordanWhitworth@bpp.com
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician Apprentice – Cheltenham
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft 365 and Apple MacOS. Having hands-on experience or even just a solid understanding of these systems can set you apart during the interview.
✨Tip Number 2
Show your enthusiasm for the role by researching Cheltenham Bournside School and its community. Understanding their ethos and values will help you connect better with the interviewers and demonstrate that you're a good fit for their environment.
✨Tip Number 3
Prepare to discuss your problem-solving skills and how you've handled technical issues in the past. Be ready to provide examples of when you've successfully supported others with IT challenges, as this is a key part of the role.
✨Tip Number 4
Network with current or former employees of Cheltenham Bournside School if possible. They can provide insights into the work culture and expectations, which can be invaluable in tailoring your approach during the application process.
We think you need these skills to ace IT Technician Apprentice – Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the IT Technician Apprentice role. Emphasise any technical knowledge, such as familiarity with PC hardware, Windows operating systems, and Microsoft 365 tools.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the school. Mention specific reasons why you want to work at Cheltenham Bournside School and how your personal qualities, like curiosity and ambition, make you a great fit.
Highlight Relevant Qualifications: Clearly list your educational qualifications, especially your GCSE results in English and Maths. If you have any additional certifications or relevant experience in a technical role, be sure to include those as well.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential qualities for this role.
How to prepare for a job interview at Estio Training Limited
✨Research the School
Before your interview, take some time to learn about Cheltenham Bournside School. Understand its ethos, values, and the community it serves. This will help you tailor your answers and show genuine interest in being part of their team.
✨Showcase Your Technical Skills
Be prepared to discuss your knowledge of PC and laptop hardware, Windows operating systems, and Microsoft 365 tools. You might be asked to solve a technical problem or explain how you would assist staff and students with IT issues.
✨Demonstrate Personal Qualities
Highlight your ambition, curiosity, and pride in your work during the interview. Share examples of how you've taken initiative or supported others in a team setting, as these qualities are essential for creating a positive school environment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, the IT department, or opportunities for growth within the school. This shows your enthusiasm and commitment to the position.
