Senior Events Sales Manager

The Brand

Since the first Estiatorio Milos was founded in Montreal in 1979, our refined gastronomy has transcended the globe and acquired passionate fans in all our locations. With 12 locations and concepts both locally and internationally, the group continues to grow while striving towards excellence. We rely on the support of our team members to contribute to our worldwide operations. The Milos experience is about far more than an exquisite meal; it encompasses the time-honoured virtue of hospitality or, to put it in Greek, philoxenia. With its elegant design, commitment to ingredient quality and guest experience, Milos is more than a restaurant; it is a global hospitality brand combining food, service, culture, and environment.

Position Summary

The Senior Events Sales Manager, London is responsible for coordinating and overseeing events hosted at the restaurant and off-site, including private dining, corporate functions, social events, and other special occasions. This role requires a detail-oriented professional with exceptional communication and hospitality skills and the ability to create memorable experiences for guests.

Role Responsibilities

• Act as a brand ambassador, representing the restaurant with professionalism and enthusiasm at all times.
• Proactively generate new business through outside sales efforts, networking events, marketing outreach, and corporate engagement.
• Scout and meet potential clients, including on-site visits to their offices when applicable, building relationships and introducing the restaurant's capabilities.
• Participate in relevant industry and community networking events; provide regular feedback and reporting on outreach activities to the GM and executive team.
• Meet with prospective clients to understand event requirements including guest count, menu preferences, budget, and any special requests.
• Develop customized event proposals, highlighting the restaurant's unique offerings, including catering, wine and bar service, and venue capabilities.
• Provide expert recommendations on menu design, wine pairings, and event enhancements to elevate the guest experience.
• Coordinate site visits to finalize details and secure bookings.
• Maintain prompt, professional communication and detailed records for all inquiries, proposals, and confirmations.
• Organize all event components, including room layout, seating and A/V requirements.
• Collaborate with clients and their vendors (e.g., florists, musicians, photographers) to ensure all external services align with the restaurant's standards.
• Create and distribute clear event timelines and briefings for FOH, BOH, and management teams to ensure cohesive execution.
• Coordinate the flow of the event, including meal pacing, speeches, and transitions, while ensuring seamless guest experiences.
• Liaise with the sommelier and bar teams to curate beverage selections, including wine pairings and specialty cocktails.
• Ensure that all food and beverage service is timely, visually elevated, and consistent with the restaurant's quality standards.
• Lead and supervise all aspects of on-site event execution, including room setup, décor, audio/visual, and guest arrival.
• Serve as the primary point of contact for clients throughout the event, addressing questions or concerns with professionalism and urgency.
• Be present as a visible management presence, anticipating needs and resolving issues in real time.
• Work closely with FOH management and culinary leadership to ensure event readiness.
• Conduct follow-up with clients to thank them, gather feedback, and assess satisfaction.
• Maintain administrative documents as needed.
• Any other tasks as assigned by immediate supervisor.

Knowledge, Experience and Skills

• Bachelor's degree in Hospitality Management, Event Planning, or a related field preferred.
• Minimum 2–3 years of experience in event planning, preferably in a fine dining or high-end hospitality setting.
• Proven experience managing private dining, corporate events, and other special functions.
• Deliver polished, detail-oriented experiences from planning through execution.
• Capable of handling multiple events simultaneously while remaining on schedule and within budget.
• Quick to address and resolve issues calmly and efficiently.
• Ability to remain composed and effective in high-pressure situations.
• Committed to creating memorable experiences for guests.
• Lead by example and motivate teams to exceed expectations.
• Proficient in event management platforms such as Tripleseat or comparable systems.
• Comfortable with reservation software (OpenTable, SevenRooms, etc.), and Microsoft Office Suite.
• Ability to communicate effectively and eloquently, both verbal and written, collaboration skills with a demonstrated high degree of emotional intelligence.
• Results-oriented and able to drive the process of converting an idea into production.
• Professional demeanor, polished appearance with the ability to exceed guests' expectations.
• Ability to work in a dynamic environment.
• Ability to work both independently and in a team environment.
• Strong work ethic and customer-focused approach.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.
• Must be passionate, entrepreneurial, and dedicated to success.

Physical Requirements

• Ability to perform essential job functions consistently, safely, and successfully.
• Must be able to lift and carry up to 15 kilos at times.
• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the work area and property.
• Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Climbing steps regularly.
• Prolonged periods standing or sitting at a desk and working on a computer and assist with setup and breakdown of events.

Compensation

The base pay range for this position is between £70,000 per annum plus commission. The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.

Job Type: Full-time

Pay: £50,000.00-£70,000.00 per year

Benefits: Private dental insurance, Private medical insurance

Work Location: In person