Office Manager

Office Manager

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the aged care manager and ensure smooth operations in our residential home.
  • Company: Join Estia Health, a leading aged care provider dedicated to enriching lives.
  • Benefits: Enjoy gym discounts, wellbeing support, and competitive perks.
  • Why this job: Make a real difference in people's lives while growing your career.
  • Qualifications: Business Administration qualification preferred; experience in aged care is a plus.
  • Other info: Diverse and inclusive workplace with opportunities for personal growth.

The predicted salary is between 28800 - 43200 £ per year.

At Estia Health, we’re more than just a workplace: we’re a community dedicated to enriching lives and making a difference. If you’re passionate about aged care and want to be part of something meaningful, then we want to hear from you.

Everyday, over 14,000 employees choose to make a difference at Estia Health, sharing a joint purpose to enrich and celebrate the lives of our residents. With 94 homes (and growing), across Queensland, New South Wales, South Australia and Victoria, you will play a part in positively impacting the lives of our residents and their families.

About the Role

You’ll be hugely important in making sure our home runs smoothly – an indispensable helper to our residential aged care manager.

Usually, your day will involve:
  • Working closely with the Residential Aged Care Manager and home staff to maintain accurate rosters
  • Assisting with staff recruitment and onboarding
  • Providing prompt and friendly customer service to both internal and external customers
  • Proactively managing the enquiries pipeline to successfully convert enquiries to sales
  • Lending a hand with billing, payroll and stocktake
  • Providing guidance and mentoring to Administration Officer
  • Maintaining all record management systems
  • Supporting our residential aged care manager in their daily tasks

You’ll be a people person and problem-solver, with high attention to detail. You’ll also have:

Qualifications and Skills:
  • A real desire to make a difference in people’s lives
  • A qualification in Business Administration or similar (ideally)
  • A proven ability to work to deadlines and work in fast-paced environment
  • Solid computer and data skills
  • Previous experience in Aged Care (ideally)
  • Previous experience in rostering (ideally)
Benefits available:
  • Discounted gym memberships at Goodlife and Fitness First
  • Retail savings with the Blue Light Card
  • Discounted car hire
  • Employee Assistance Program for you and your family
  • Free Wellbeing App to support your mental and physical health
  • Novated leasing for vehicles
  • Workplace banking support
  • ACN membership discounts for nurses
  • Discounted health insurance with nib health
  • Discounted JB HiFi

As one of the largest and fastest growing aged care providers in Australia, we need exceptional people to join us on our journey of providing high quality person centred aged care and services. If this is you, Apply now!

Estia Health is committed to embracing diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. If you need assistance to participate in our application process, please let us know.

Please be advised that we do not accept emailed applications for this position. To apply, simply click the 'Apply' button and follow the instructions provided.

Note:

All shortlisted applicants will need to pass the required background checks. During the influenza season, all staff are required to provide evidence of a current influenza vaccination. If you are interested in a role, please ensure you apply online, as we do not accept emailed resumes.

If you are looking for a rewarding career within one of Australia's largest age care providers (and growing), and are passionate about making a difference, then we would love to hear from you. Apply online to one of our current vacancies or if there isn’t a suitable role available set up a job alert so you will be notified when a suitable role becomes available.

Office Manager employer: Estia Health Pty

At Estia Health, we pride ourselves on being more than just a workplace; we are a vibrant community dedicated to enriching the lives of our residents. As an Office Manager in Southport, you will enjoy a supportive work culture that values your contributions and offers numerous employee benefits, including discounted gym memberships and health insurance. With ample opportunities for professional growth and a commitment to diversity and inclusion, Estia Health is an exceptional employer for those looking to make a meaningful impact in aged care.
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Contact Detail:

Estia Health Pty Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Office Manager

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on Estia Health. Check out their website and social media to understand their values and community focus. This will help you connect with them during your chat.

✨Tip Number 2

Practice makes perfect! Prepare for common interview questions related to office management and aged care. Think about your past experiences and how they relate to the role. We can even help you with some mock interviews if you need it!

✨Tip Number 3

Show your passion! When you’re in the interview, let your enthusiasm for making a difference in people’s lives shine through. Share specific examples of how you've positively impacted others in previous roles.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the role.

We think you need these skills to ace Office Manager

Customer Service
Staff Recruitment
Onboarding
Rostering
Billing
Payroll
Record Management
Data Skills
Attention to Detail
Problem-Solving
Time Management
Communication Skills
Team Collaboration
Adaptability

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for aged care shine through. We want to see how much you care about making a difference in people's lives, so share any relevant experiences or motivations that drive you.

Tailor Your CV: Make sure your CV is tailored to the Office Manager role. Highlight your skills in administration, customer service, and any experience in rostering or aged care. We love seeing how your background fits with what we do!

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can manage tasks efficiently, so show us you can communicate effectively!

Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Just click the 'Apply' button and follow the instructions – we can’t wait to hear from you!

How to prepare for a job interview at Estia Health Pty

✨Know Your Stuff

Before the interview, make sure you understand Estia Health's mission and values. Familiarise yourself with their approach to aged care and think about how your experience aligns with their goals. This will show that you're genuinely interested in the role and the company.

✨Showcase Your People Skills

As an Office Manager, you'll be working closely with various teams and residents. Prepare examples of how you've successfully managed relationships or resolved conflicts in previous roles. Highlighting your people skills will demonstrate that you're a great fit for their community-focused environment.

✨Be Ready for Scenario Questions

Expect questions that ask how you'd handle specific situations, like managing staff rosters or dealing with customer inquiries. Think through potential scenarios beforehand and prepare your responses. This will help you feel more confident and articulate during the interview.

✨Ask Thoughtful Questions

At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.

Office Manager
Estia Health Pty
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