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For Companies At a Glance
- Tasks: Assist in managing reservations and ensuring exceptional guest experiences.
- Company: Estelle Manor, a stunning rural retreat in Oxfordshire.
- Benefits: Competitive pay, staff discounts, and opportunities for career growth.
- Why this job: Join a vibrant team in a beautiful setting and make guests' stays unforgettable.
- Qualifications: Strong communication skills and a passion for hospitality.
- Other info: Work in a dynamic environment with a focus on teamwork and guest satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
Who are we?
Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire. The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa - Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids club for the little ones and a workspace.
The Role:
As Assistant Reservations Manager you will be responsible for assisting in the leadership of the reservations team, ensuring that all guest inquiries are handled efficiently and professionally.
Assistant Reservations Manager in North Leigh employer: Estelle Manor
Contact Detail:
Estelle Manor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Reservations Manager in North Leigh
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at places like Estelle Manor. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for the interview by researching Estelle Manor thoroughly. Know their restaurants, spa, and what makes them unique. This shows you're genuinely interested and ready to contribute to their team.
✨Tip Number 3
Practice common interview questions related to reservations management. Think about scenarios you might face and how you'd handle them. Confidence is key, so the more you prepare, the better you'll perform!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Assistant Reservations Manager in North Leigh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see why you're excited about joining Estelle Manor and how you can contribute to our amazing team.
Tailor Your CV: Make sure your CV is tailored specifically for the Assistant Reservations Manager position. Highlight relevant experience and skills that align with what we’re looking for, so we can see you’re a perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us your story. Use it to explain why you want to work at Estelle Manor and how your background makes you the ideal candidate for this role. Keep it engaging and personal!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Estelle Manor
✨Know the Venue Inside Out
Before your interview, take some time to research Estelle Manor. Familiarise yourself with its facilities, like the restaurants and spa. This will not only show your genuine interest but also help you answer questions about how you can contribute to enhancing the guest experience.
✨Showcase Your Customer Service Skills
As an Assistant Reservations Manager, you'll be dealing with guests regularly. Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you resolved issues or went above and beyond to ensure guest satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of scenarios related to reservations, such as handling overbookings or managing difficult customers. Practising these responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the challenges the reservations department faces, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the position is the right fit for you.
