At a Glance
- Tasks: Be the welcoming face of Estelle Manor, ensuring a memorable night experience for guests.
- Company: Estelle Manor, a stunning rural retreat with luxurious amenities.
- Benefits: Competitive pay, unique work environment, and opportunities for personal growth.
- Other info: Dynamic night environment with opportunities to build relationships and develop professionally.
- Why this job: Join a vibrant team and create unforgettable experiences in a beautiful setting.
- Qualifications: Previous hotel experience and excellent communication skills are essential.
The predicted salary is between 26130 - 31936 £ per year.
Who are we?
Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire.
The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa- Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts.
Plus, theres a kids club for the little ones and a workspace.
The
Role: As a Night Receptionist at Estelle Manor, you will be the welcoming face of the estate throughout the night, creating a seamless and memorable experience for every member and guest.
Whether greeting a late arrival, assisting with overnight requests or ensuring a smooth departure before dawn, you'll deliver thoughtful, intuitive service with warmth and professionalism.
Behind the scenes, you'll keep the estate running effortlessly by completing the night audit, supporting essential administrative tasks, and ensuring our reception and communal guest areas remain impeccably presented.
Who we are looking for?
Previous hotel experience.
Experience of working nights or in a luxury property would be desirable.
Experience with Opera/Opera Cloud is advantageous.
Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests.
Ability to perform under pressure and deliver results to deadlines.
Passionate about...
Night Receptionist employer: Estelle Manor
Estelle Manor is an exceptional employer that prioritises employee wellbeing and personal growth, making it a fantastic place for culinary professionals to thrive. With a supportive work environment, biannual socials, and exclusive discounts, the Senior Pastry Sous Chef role not only offers a competitive salary but also the chance to innovate and lead within a dynamic team in the picturesque setting of North Leigh.
StudySmarter Expert Advice🤫
We think this is how you could land Night Receptionist
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Estelle Manor. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Estelle Manor
Don't be shy about reaching out to Estelle Manor directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Receptionist
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Estelle Manor and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Estelle Manor
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
