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- Tasks: Manage member relations and enhance guest experiences at our stunning rural retreat.
- Company: Estelle Manor is a luxurious countryside escape with top-notch amenities in Oxfordshire.
- Benefits: Enjoy flexible working options, wellness perks, and access to exclusive facilities.
- Why this job: Join a vibrant team in a beautiful setting, making a real impact on guest satisfaction.
- Qualifications: Looking for enthusiastic individuals with strong communication skills and a passion for hospitality.
- Other info: Experience the charm of a historic manor while working in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire. The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa - Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids club for the little ones and a workspace.
Member Relations Manager employer: Estelle Manor
Contact Detail:
Estelle Manor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Member Relations Manager
✨Tip Number 1
Familiarise yourself with Estelle Manor's offerings, especially the unique features like the Roman-inspired spa and kids club. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Estelle Manor on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations for the Member Relations Manager role, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss your experience in customer relations and how it aligns with the values of Estelle Manor. Think of specific examples where you've successfully managed member relationships or improved customer satisfaction.
✨Tip Number 4
Showcase your passion for rural retreats and hospitality during your interactions with the hiring team. This enthusiasm can set you apart from other candidates and highlight your fit for the Member Relations Manager position.
We think you need these skills to ace Member Relations Manager
Some tips for your application 🫡
Understand the Role: Read the job description for the Member Relations Manager position carefully. Make sure you understand the key responsibilities and skills required, such as customer service excellence and relationship management.
Tailor Your CV: Customise your CV to highlight relevant experience in member relations or hospitality. Use specific examples that demonstrate your ability to manage relationships and enhance customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you are interested in working at Estelle Manor and how your skills align with their values and mission.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at Estelle Manor
✨Know the Company
Before your interview, take some time to research Estelle Manor. Understand its values, services, and unique offerings like the Eynsham Baths and the kids club. This knowledge will help you tailor your answers and show genuine interest.
✨Highlight Your People Skills
As a Member Relations Manager, your ability to connect with guests is crucial. Prepare examples of how you've successfully built relationships in previous roles, and be ready to discuss how you would enhance guest experiences at Estelle Manor.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of scenarios where you've resolved conflicts or improved customer satisfaction, and be ready to share these stories.
✨Showcase Your Passion for Hospitality
Demonstrate your enthusiasm for the hospitality industry. Share what excites you about working in a rural retreat setting and how you can contribute to creating memorable experiences for guests at Estelle Manor.
