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- Tasks: Build strong relationships and support teams to create a high-performing culture.
- Company: Estelle Manor, a stunning rural retreat in Oxfordshire with a focus on personalised service.
- Benefits: Full-time role with opportunities for growth in a dynamic hospitality environment.
- Why this job: Make a real impact on employee experience in a beautiful countryside setting.
- Qualifications: Experience in HR or People Partner roles, ideally in luxury hospitality.
- Other info: Join a fun, collaborative team dedicated to creating a positive workplace culture.
The predicted salary is between 36000 - 60000 £ per year.
Estelle Manor is a rural retreat nestled in Oxfordshire. A Grade II-listed landmark house set on a 60-acre estate, surrounded by over 3,000 acres of beautiful parkland. As the countryside companion to Maison Estelle, the manor is also a 'hosted home', bringing people together that have plenty to say and nothing to prove. A hotel and country club with one-of-a-kind spaces and old school values of personalised service and discretion.
The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa - Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids' club for the little ones and a workspace.
What you’ll be doing:
- Build strong relationships with department heads, understanding their needs and supporting them to create high-performing, engaged teams.
- Offer coaching, advice, and solutions that balance operational needs with a first-class colleague experience.
- Work alongside Talent Attraction, L&D, and other People specialists to deliver joined-up, seamless support.
- With a relentless focus on driving down turnover and increasing retention, interrogate our people data and initiate projects that help to resolve core people issues, driving lasting change, elevating the employee experience, and ensuring our people feel as valued as our guests.
- Embed our values into every aspect of our work, ensuring they’re lived and felt, not just written.
- Ensure that we deliver the beautiful basics brilliantly, changing, adapting, and communicating new processes and policies across the business so that they are well understood and offer a high quality and integrated service for our people leaders and team members.
- Encourage a culture of inclusivity, respect, and recognition.
- Support leaders in creating environments where feedback is welcomed, and great work is celebrated.
- Advise on employee relations with empathy, fairness, and discretion.
- Support managers with performance conversations, development plans, and change initiatives.
- Ensure policies and practices are up to date and aligned with our commitment to excellence.
The kind of person we are looking for:
- Experience in a People Partner or similar HR role, ideally within luxury hospitality or a premium lifestyle brand.
- Ability to thrive in a fast-paced, evolving, and growing business environment.
- Positive and proactive attitude, building internal relationships by understanding stakeholder needs and fulfilling promises.
- Understanding of where policy ends, and judgement and intuition start, especially in creating a great employee experience.
- Strong analytical skills to extract meaningful insight from data and convey it with clarity.
- Knowledge of UK employment law, with a pragmatic and people-first approach.
- Confident in building trusted relationships at every level, from team members to senior leaders.
- Collaborative and solutions-focused, able to see the big picture while caring about the details.
- Passionate about creating experiences that make colleagues feel valued, inspired, and proud to work here.
- A great team player who supports each other and has fun along the way.
Details:
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Human Resources
- Industries: Hotels and Motels and Hospitality
People & Culture Partner in London employer: Estelle Manor
Contact Detail:
Estelle Manor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People & Culture Partner in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to current employees at Estelle Manor on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for those interviews by researching Estelle Manor inside out. Know their values, culture, and what makes them tick. This way, you can tailor your responses to show how you fit right into their team and can contribute to their goals.
✨Tip Number 3
Showcase your personality! When you get the chance to meet potential colleagues or managers, let your authentic self shine through. They want to see how you'd fit into their culture, so don't be afraid to share your passion for creating great employee experiences.
✨Tip Number 4
Follow up after interviews with a thank-you note. It’s a simple gesture that shows your appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your enthusiasm for the role and how you can help elevate the employee experience at Estelle Manor.
We think you need these skills to ace People & Culture Partner in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what makes you tick, especially in relation to our values at Estelle Manor.
Tailor Your Application: Make sure to customise your application for the People & Culture Partner role. Highlight your relevant experience in HR, especially within luxury hospitality. We love seeing how your background aligns with our mission to create a fantastic employee experience!
Be Data Savvy: Since we’re all about driving change through data, don’t forget to mention your analytical skills! Share examples of how you've used data to inform decisions or improve processes in your previous roles. It’ll show us you can bring valuable insights to the table.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Estelle Manor and what we stand for!
How to prepare for a job interview at Estelle Manor
✨Know the Company Inside Out
Before your interview, dive deep into Estelle Manor's values, mission, and unique offerings. Understanding their commitment to personalised service and discretion will help you align your answers with their culture.
✨Showcase Your People Skills
As a People & Culture Partner, your ability to build relationships is key. Prepare examples of how you've successfully collaborated with department heads or resolved employee issues in previous roles to demonstrate your expertise.
✨Be Data-Savvy
Brush up on your analytical skills! Be ready to discuss how you've used data to drive decisions in HR. Think about specific instances where your insights led to improved employee experiences or reduced turnover.
✨Emphasise Inclusivity and Recognition
Estelle Manor values a culture of inclusivity and recognition. Prepare to share your thoughts on fostering such an environment and provide examples of how you've celebrated team successes or encouraged feedback in past roles.
