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- Tasks: Welcome guests, manage bookings, and ensure a fantastic stay at our stunning rural retreat.
- Company: Estelle Manor, a luxurious countryside escape with top-notch amenities.
- Benefits: Competitive pay, staff discounts, and opportunities for career growth in hospitality.
- Other info: Work in a dynamic environment surrounded by nature and luxury.
- Why this job: Join a vibrant team and create memorable experiences for guests in a beautiful setting.
- Qualifications: Excellent communication skills and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire. The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa - Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids club for the little ones and a workspace.
Hotel Receptionist employer: Estelle Manor
Contact Detail:
Estelle Manor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist
✨Tip Number 1
Get to know Estelle Manor inside out! Familiarise yourself with the facilities, like the spa and restaurants, so you can chat confidently about them during your interview. It shows you're genuinely interested and ready to be part of the team.
✨Tip Number 2
Practice your customer service skills! As a hotel receptionist, you'll be the face of Estelle Manor. Role-play common scenarios with friends or family to boost your confidence and ensure you're ready to handle any situation that comes your way.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and what they look for in candidates. Plus, it might just give you an edge when applying through our website!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hotel Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to customise your application for the Hotel Receptionist role at Estelle Manor. Highlight relevant experience and skills that match the job description. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you the perfect fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Estelle Manor
✨Know the Venue Inside Out
Before your interview, take some time to research Estelle Manor. Familiarise yourself with its facilities, like the restaurants and spa. This will not only impress your interviewers but also help you understand how you can contribute to the guest experience.
✨Showcase Your Customer Service Skills
As a hotel receptionist, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to handle the demands of the role.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, or the manor's future plans. This shows your genuine interest in the position and helps you assess if it's the right fit for you.