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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional guest experiences in a stunning rural retreat.
- Company: Estelle Manor, a luxurious countryside escape with top-notch amenities.
- Benefits: Competitive salary, staff discounts, and opportunities for career advancement.
- Why this job: Join a vibrant team and create unforgettable memories for guests in a beautiful setting.
- Qualifications: Experience in hospitality management and a passion for customer service.
- Other info: Work in a dynamic environment surrounded by nature and luxury.
The predicted salary is between 36000 - 60000 £ per year.
Who are we?
Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire. The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa - Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids club for the little ones and a workspace. As the countryside companion to Maison Estelle, the manor is also a hosted home, bringing people together.
Contact Detail:
Estelle Manor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Estelle Manor or similar places. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Show your passion for guest services! When you get the chance to meet potential employers, share stories about how you've gone above and beyond for guests in the past. It’s all about making that personal connection!
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Visit our website regularly and apply directly through us. You never know when a new opportunity might arise, and being first in line can make a huge difference.
✨Tip Number 4
Prepare for interviews by researching Estelle Manor thoroughly. Know their values, services, and what makes them unique. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Guest Services Manager
How to prepare for a job interview at Estelle Manor
✨Know the Venue Inside Out
Before your interview, take some time to research Estelle Manor. Familiarise yourself with its facilities, like the restaurants and spa. This will not only show your genuine interest but also help you answer questions about how you can enhance guest experiences.
✨Showcase Your Customer Service Skills
As a Guest Services Manager, your ability to handle guests is crucial. Prepare examples from your past experiences where you went above and beyond for customers. This will demonstrate your commitment to exceptional service and problem-solving skills.
✨Prepare Questions About the Role
Interviews are a two-way street! Think of insightful questions to ask about the role and the team dynamics at Estelle Manor. This shows that you’re not just interested in the job, but also in how you can contribute to the team’s success.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the role you’re applying for.
