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For Companies At a Glance
- Tasks: Deliver personalised service and create memorable experiences for guests at our luxury estate.
- Company: Estelle, a prestigious brand known for warmth and exceptional guest service.
- Benefits: Competitive salary, exclusive staff rates, biannual socials, and well-being perks.
- Other info: Enjoy a supportive culture with opportunities for personal and professional growth.
- Why this job: Join a dynamic team where your passion for hospitality can shine and make a difference.
- Qualifications: Experience in luxury service, excellent communication skills, and a full UK driving licence.
The predicted salary is between 39140 - 42140 £ per year.
The Role
As a Butler, you will ensure the ‘warmth and magic’ of the Estelle brand is carried throughout our private Houses and across the Estate. You will review the entire guest journey from pre‑arrival to post‑visit, ensuring all personal touches are added, along with any additional requests and elevation opportunities. You strive to go the extra mile to ensure every member receives genuine and personalised service.
Who we are looking for?
- A charismatic person who is confident and collaborative and holds pride in their work.
- Previous service experience within luxury yachts, hospitality brands, or private estates.
- Ideally, over 25 with a full UK driving licence.
- Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests.
- Excellent interpersonal, time‑management and organisational skills.
- Passionate about delivering exceptional guest experience with keen attention to detail.
The on target earning potential for this role is £42,140 per annum based on a 40 hour contract – comprising a base salary of £39,140, plus a qualified estimate of £3,000 in gratuities and service charge.
What’s in it for you?
At Estelle, we prioritize your well‑being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates, biannual socials, and Birthday Wheel surprises. Nurture your well‑being with stocked colleague spaces and daily Smart Fridges. Engage in forums shaping The Estelle Way and utilise the provided uniforms and onsite seamstress support. Join us for a fulfilling journey where you are valued, supported, and celebrated.
Here at Estelle, we want to create a unified culture and sense of belonging across both Estelle Manor and Maison Estelle. We have a range of perks and benefits at your fingertips: Biannual company socials plus smaller social and sports groups. Exclusive staff rates.
Butler employer: Estelle Manor
Contact Detail:
Estelle Manor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Butler
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury hospitality sector. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or join relevant online groups to meet potential employers and get your name out there.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or even an informal chat, let your charisma shine through. We want to see how you can bring that ‘warmth and magic’ of the Estelle brand to life. Be genuine and engaging – it’ll make you memorable!
✨Tip Number 3
Prepare for those tricky questions! Think about how your previous experiences in luxury service can translate to the role of a Butler. We recommend practising your responses to common interview questions, focusing on how you’ve gone the extra mile for guests in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and professional. Plus, it keeps you fresh in their minds as they make their decision!
We think you need these skills to ace Butler
Some tips for your application 🫡
Show Your Personality: When writing your application, let your charisma shine through! We want to see the real you, so don’t be afraid to inject a bit of your personality into your cover letter and CV. Remember, we’re looking for someone who embodies the warmth and magic of the Estelle brand.
Tailor Your Experience: Make sure to highlight any previous service experience that aligns with our luxury ethos. Whether it’s from yachts, hospitality, or private estates, we want to know how your background can elevate the guest experience at Estelle. Be specific about your roles and achievements!
Attention to Detail is Key: As a Butler, attention to detail is crucial. In your application, showcase examples where you’ve gone the extra mile for guests or clients. This will demonstrate your commitment to providing exceptional service and your ability to create those personal touches we value.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values before you hit 'send'!
How to prepare for a job interview at Estelle Manor
✨Know the Brand Inside Out
Before your interview, dive deep into Estelle's values and mission. Understand what 'warmth and magic' means to them and think about how you can embody that in your role as a Butler. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Service Experience
Be ready to discuss your previous roles in luxury service environments. Highlight specific examples where you went the extra mile for guests or clients. This not only demonstrates your experience but also your commitment to exceptional service, which is key for this position.
✨Practice Your Communication Skills
Since excellent communication is crucial, practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could face as a Butler. This will help you feel more at ease during the actual interview and showcase your interpersonal skills.
✨Prepare Questions That Matter
Think of insightful questions to ask your interviewers about the culture at Estelle or how they define success in the Butler role. This shows your enthusiasm and helps you gauge if the company is the right fit for you. Plus, it opens up a dialogue that can make you more memorable.