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- Tasks: Assist in managing reservations and ensuring exceptional guest experiences.
- Company: Estelle Manor, a stunning rural retreat in Oxfordshire.
- Benefits: Competitive pay, access to luxurious facilities, and a vibrant work environment.
- Why this job: Join a beautiful estate and help create unforgettable memories for guests.
- Qualifications: Strong communication skills and a passion for hospitality.
- Other info: Work in a dynamic setting with opportunities for growth and development.
The predicted salary is between 28800 - 43200 £ per year.
Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire. The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa - Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids club for the little ones and a workspace.
The Role: As Assistant Reservations Manager you will be responsible for assisting in the le...
Any additional information you require for this job can be found in the below text. Make sure to read thoroughly, then apply.
Assistant Reservations Manager employer: Estelle Manor
Contact Detail:
Estelle Manor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Reservations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Estelle Manor or similar places. A friendly chat can open doors and give you insider info that could help your application stand out.
✨Tip Number 2
Prepare for the interview by researching Estelle Manor thoroughly. Know their values, services, and what makes them unique. This will show your genuine interest and help you connect with the interviewers.
✨Tip Number 3
Practice common interview questions related to reservations management. Think about scenarios you might face in the role and how you'd handle them. Confidence is key, so the more you practice, the better you'll perform!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and know how to navigate the digital world, which is super important in today’s job market.
We think you need these skills to ace Assistant Reservations Manager
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for in an Assistant Reservations Manager and help you tailor your application to match our needs.
Show Your Passion for Hospitality: In your written application, let us know why you’re passionate about the hospitality industry. Share any relevant experiences or stories that highlight your enthusiasm for creating memorable guest experiences at Estelle Manor.
Highlight Relevant Skills: Make sure to showcase any skills that are particularly relevant to the role. Whether it’s your experience with reservations systems or your knack for customer service, we want to see how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Estelle Manor
✨Know the Venue Inside Out
Before your interview, take some time to research Estelle Manor. Familiarise yourself with its facilities, like the restaurants and the spa. This will not only show your genuine interest but also help you answer questions about how you can contribute to enhancing the guest experience.
✨Showcase Your Customer Service Skills
As an Assistant Reservations Manager, you'll be dealing with guests regularly. Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond to ensure guest satisfaction.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, the challenges they face in reservations, or how they measure success in this role. This shows that you're not just interested in the job, but also in how you can fit into their culture.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Since Estelle Manor is a luxury retreat, aim for a polished look that reflects the brand's image. This will help convey your professionalism and understanding of the hospitality industry.
