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- Tasks: Assist the Sales Team with orders, customer communication, and in-store visits.
- Company: Estella Bartlett is a renowned fashion jewellery brand selling globally.
- Benefits: Gain hands-on experience in a dynamic environment with potential for growth.
- Why this job: Join a creative team and make an impact in the fashion industry.
- Qualifications: Strong admin skills, MS Office knowledge, excellent communication, and attention to detail required.
- Other info: Immediate start available; some travel to customer stores is necessary.
The predicted salary is between 24000 - 36000 £ per year.
The role is available immediately.
The Company: Estella Bartlett is a well-established fashion jewellery and accessories brand, selling to major department stores and independent retailers around the world.
The main purpose of this role is to assist the Sales Team in any sales related tasks, such as processing customer orders, performing store visits, updating existing customers with seasonal collections via phone calls and emails, and assisting in trading the wholesale business.
Place of Work: Office based
Your main duties will be:
- Help process customer orders in the back office
- Work closely with the Accounts Managers to ensure all customer requirements are followed and orders are delivered in a timely manner
- Perform occasional in-store visits to ensure products are displayed following guidelines
- Regularly contact existing and prospective customers to ensure the information about our new and existing products is passed on and deliveries have been well received
- Support the commercial team in all activities including preparing presentations, preparing product samples and production of sales support materials
- Maintain product sample collections and send out samples on request
- Update and maintain accuracy of the Wholesale database
- Help organise the Trade and Consumer Shows
Key Skills/Experience required by the jobholder:
We are looking for someone with strong administration skills, good working knowledge of MS Office software, excellent communication skills, and attention to detail. You will have strong numerical skills and be confident adapting and prioritising your workload to meet any time restraints. This role requires some travelling to customer stores using either a car or trains.
Wholesale Assistant employer: ESTELLA BARTLETT
Contact Detail:
ESTELLA BARTLETT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wholesale Assistant
✨Tip Number 1
Familiarise yourself with Estella Bartlett's product range and brand ethos. Understanding their jewellery and accessories will help you communicate effectively with customers and demonstrate your passion for the brand during any interactions.
✨Tip Number 2
Brush up on your MS Office skills, particularly Excel, as you'll be handling databases and processing orders. Being proficient in these tools will not only make you more efficient but also show that you're ready to hit the ground running.
✨Tip Number 3
Prepare for potential in-store visits by researching the retail locations you may visit. Knowing their layout and customer demographics can help you provide better support and suggestions to the sales team.
✨Tip Number 4
Practice your communication skills, especially over the phone and via email. Since you'll be updating customers about new collections, being clear and engaging will be key to building strong relationships.
We think you need these skills to ace Wholesale Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Wholesale Assistant role. Emphasise your administration skills, knowledge of MS Office, and any previous experience in sales or customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific tasks from the job description, such as processing customer orders and performing store visits, to demonstrate your understanding of the position.
Highlight Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've effectively communicated with customers or team members in past positions. This could include phone calls, emails, or presentations.
Showcase Attention to Detail: In your application, give examples of how your attention to detail has positively impacted your work. This could be through maintaining accurate records, ensuring product displays meet guidelines, or managing databases.
How to prepare for a job interview at ESTELLA BARTLETT
✨Showcase Your Administration Skills
Make sure to highlight your strong administration skills during the interview. Be prepared to discuss your experience with MS Office and how you've used it in previous roles to manage tasks efficiently.
✨Demonstrate Communication Prowess
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might be asked about how you would handle customer interactions, so think of examples where you've successfully communicated with clients or team members.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. For instance, you could be asked how you would prioritise multiple customer orders under tight deadlines. Think through your approach and be ready to explain your reasoning.
✨Research Estella Bartlett
Familiarise yourself with Estella Bartlett's products and brand ethos. Understanding their market position and recent collections will not only show your interest but also help you tailor your answers to align with their business goals.
