Resident Trainer - MAC - Gatwick Airport - Travel Retail EMA Apply now
Resident Trainer - MAC - Gatwick Airport - Travel Retail EMA

Resident Trainer - MAC - Gatwick Airport - Travel Retail EMA

Horley Full-Time 30000 - 42000 £ / year (est.)
Apply now
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At a Glance

  • Tasks: Train and develop M A C & Bobbi Brown Artists while excelling in customer service.
  • Company: Join the dynamic team at M A C & Bobbi Brown, leaders in beauty and artistry.
  • Benefits: Enjoy a vibrant work environment with opportunities for travel and professional growth.
  • Why this job: Be part of a creative culture that values artistry and excellence in customer experience.
  • Qualifications: Must have makeup training, retail experience, and be fluent in English.
  • Other info: Position requires travel and a full driving license; based near Gatwick Airport.

The predicted salary is between 30000 - 42000 £ per year.

M A C & Bobbi Brown Travel Retail EMEA has an exciting opportunity to recruit a RESIDENT TRAINER for Gatwick Airport.

This education position is required to have a mix of shifts that will suit the business needs, dedicating key time training the team on specific service and artistry techniques and M A C & Bobbi Brown values as well as conducting Retail Artist duties. 80% of Resident Trainer’s time will be dedicated to supporting the Artist Training and development of M A C Artists and the rest 20% of time will be dedicated to supporting Bobbi Brown Artists.

The Resident Trainer will be responsible for ensuring accounts exceed their sales targets through working on the counters and leading by example to ensure excellence in product knowledge, make up artistry and customer service, whilst maintaining all hygiene standards. The Resident Trainer will assist any M A C & Bobbi Brown core trainings and workshop trainings as well as participate at retail and special events as necessary.

Candidates must be fully trained in makeup with retail experience in M A C/Bobbi Brown and preferably airport retail experience. If prior experience as M A C Retail Artist, they ideally must have been successful in completing the first four Retail Certification skills of:

  • Verbal Skill Certification (TR ONLY)

  • MU 10 Certification

  • MU Application 20 Certification

  • False Lash Application

You must be based near Gatwick & speak fluent English. Candidates might be required at times to travel within their role to meetings/conferences and due to the requirement to travel and applicants must have a full driving licence.

Resident Trainer - MAC - Gatwick Airport - Travel Retail EMA employer: ESTÉE LAUDER

Joining M A C & Bobbi Brown Travel Retail EMEA as a Resident Trainer at Gatwick Airport means becoming part of a dynamic team dedicated to excellence in artistry and customer service. We offer a vibrant work culture that fosters creativity and collaboration, along with comprehensive training programs that support your professional growth. With the unique advantage of working in a bustling travel retail environment, you'll have the opportunity to engage with diverse customers while honing your skills in a supportive atmosphere that values innovation and teamwork.
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Contact Detail:

ESTÉE LAUDER Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Resident Trainer - MAC - Gatwick Airport - Travel Retail EMA

Tip Number 1

Make sure to highlight your experience in makeup artistry and retail, especially with M A C or Bobbi Brown products. Familiarize yourself with their values and product lines, as this will help you connect with the team and demonstrate your passion during the interview.

Tip Number 2

Since this role involves training others, think about how you can showcase your teaching skills. Prepare examples of how you've successfully trained or mentored colleagues in the past, as this will be crucial for the Resident Trainer position.

Tip Number 3

Network with current or former employees of M A C and Bobbi Brown, especially those who have worked in airport retail. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.

Tip Number 4

Be prepared to discuss your flexibility regarding shifts and travel, as this role requires adaptability. Showing that you're willing to meet the business needs will make you a more attractive candidate.

We think you need these skills to ace Resident Trainer - MAC - Gatwick Airport - Travel Retail EMA

Makeup Artistry
Retail Experience
Training and Development
Customer Service Excellence
Product Knowledge
Communication Skills
Team Leadership
Sales Target Achievement
Hygiene Standards Compliance
Event Participation
Verbal Skill Certification
MU 10 Certification
MU Application 20 Certification
False Lash Application
Fluent English
Full Driving Licence

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Resident Trainer position. Understand the key responsibilities, such as training M A C and Bobbi Brown Artists, and ensure you highlight relevant experience in your application.

Showcase Your Experience: Emphasize your makeup training and retail experience, particularly with M A C or Bobbi Brown. If you have airport retail experience, make sure to mention it as it is a preferred qualification.

Highlight Key Skills: Focus on skills that are crucial for the role, such as product knowledge, customer service, and artistry techniques. Provide specific examples of how you've demonstrated these skills in previous roles.

Tailor Your Application: Customize your CV and cover letter to reflect the values and requirements mentioned in the job description. Use keywords from the listing to show that you are a perfect fit for the position.

How to prepare for a job interview at ESTÉE LAUDER

Showcase Your Makeup Expertise

Make sure to highlight your makeup training and experience during the interview. Be prepared to discuss specific techniques you excel in, especially those relevant to M A C and Bobbi Brown products.

Demonstrate Your Training Skills

Since the role involves training others, think of examples where you've successfully taught or mentored someone in makeup artistry. Share how you approach training and ensure others understand key concepts.

Emphasize Customer Service Excellence

Prepare to discuss your customer service philosophy and provide examples of how you've gone above and beyond to meet customer needs. This is crucial for exceeding sales targets and maintaining brand values.

Be Ready for Practical Scenarios

Expect practical questions or scenarios related to makeup application and customer interactions. Practice articulating your thought process and decision-making when faced with real-life retail situations.

Resident Trainer - MAC - Gatwick Airport - Travel Retail EMA
ESTÉE LAUDER Apply now
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  • Resident Trainer - MAC - Gatwick Airport - Travel Retail EMA

    Horley
    Full-Time
    30000 - 42000 £ / year (est.)
    Apply now

    Application deadline: 2026-12-16

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    ESTÉE LAUDER

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