At a Glance
- Tasks: Lead a dynamic team and ensure the store runs smoothly while delivering exceptional customer service.
- Company: Join The Cosmetics Company Store, part of the prestigious Estée Lauder family.
- Benefits: Enjoy a competitive salary, bonus scheme, product discounts, and training opportunities.
- Other info: Flexible hours to support your work-life balance in a fun, energetic atmosphere.
- Why this job: Be a part of a vibrant retail environment and inspire others with your passion for beauty.
- Qualifications: Management experience and a flair for providing personalised customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Cosmetics Company Stores are the outlet retailing operation of the Estée Lauder Companies. We opened our first UK store in 1994, in the historic town of Bath, England and now comprise of 20+ stores at key Designer Outlet destinations across the UK including Bicester Village, Cheshire Oaks and Gunwharf Quays. We offer our consumers all core Estée Lauder Companies brands including Clinique, Estée Lauder, Jo Malone London, M·A·C and Tom Ford Beauty where our consumers immerse themselves in a world of premium skincare, make up, fragrance and haircare.
We are looking for a Store Manager to manage a team of sales advisors and ensure the smooth efficient running of the Store.
Compensation and Benefits- Competitive industry salary
- Bonus scheme
- Product discount
- Training & development
You will have:
- Previous management experience including coaching/mentoring others to achieve sales and customer service targets
- A passion and energy to provide inspirational, authentic and personalised customer service
- Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
- Proof of right to live and work in the country
Store Manager - The Cosmetics Company Store - Gunwharf Quays/Portsmouth - 37.5 hours - 5 days P[...] employer: ESTÉE LAUDER
The Cosmetics Company Store at Gunwharf Quays offers a vibrant work environment where employees are encouraged to thrive through comprehensive training and development opportunities. With a competitive salary, bonus scheme, and generous product discounts, we prioritise a healthy work-life balance while fostering a culture of inspiration and personalised customer service. Join us in a dynamic retail setting that celebrates premium beauty brands and empowers our team to excel.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - The Cosmetics Company Store - Gunwharf Quays/Portsmouth - 37.5 hours - 5 days P[...]
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on The Cosmetics Company Store and its brands. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've successfully managed a team or improved sales. We want to hear how you inspire others and create a positive work environment.
✨Tip Number 3
Be ready to discuss your availability openly. Flexibility is key for this role, so make sure you’re clear about when you can work. It shows you're committed to finding a good balance for both you and the team.
✨Tip Number 4
Apply through our website! Not only does it streamline the process, but it also gives us a chance to see your application directly. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Store Manager - The Cosmetics Company Store - Gunwharf Quays/Portsmouth - 37.5 hours - 5 days P[...]
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Store Manager role. Highlight your previous management experience and any coaching or mentoring you've done. We want to see how you can inspire a team!
Show Your Passion:In your cover letter, let your passion for customer service shine through. Share examples of how you've provided personalised service in the past. We love candidates who are genuinely excited about beauty and skincare!
Be Flexible:Mention your availability clearly in your application. We value work-life balance, so being upfront about your flexibility will help us understand how you fit into our team schedule.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at ESTÉE LAUDER
✨Know Your Brands
Familiarise yourself with the Estée Lauder Companies' brands like Clinique, M·A·C, and Jo Malone London. Show your passion for their products during the interview, and be ready to discuss how you can inspire your team to deliver exceptional customer service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight your coaching and mentoring experiences, especially how you've helped others achieve sales targets. This will demonstrate your capability to lead and motivate a team effectively.
✨Flexibility is Key
Be open about your availability and willingness to work flexible hours. The hiring manager will appreciate your understanding of the importance of work-life balance, so discuss how you can adapt to the store's needs while maintaining your own schedule.
✨Engage with Customer Service Scenarios
Think of specific situations where you provided outstanding customer service or resolved conflicts. Be ready to share these stories, as they will illustrate your ability to create an authentic and personalised shopping experience for customers.
