At a Glance
- Tasks: Lead the sales team and ensure exceptional customer service in a dynamic retail environment.
- Company: Join a prestigious beauty brand with a focus on diversity and growth.
- Benefits: Competitive pay, training opportunities, and a chance to grow your career.
- Other info: Flexible hours and a vibrant work culture await you!
- Why this job: Kickstart your supervisory career in retail while inspiring others and making an impact.
- Qualifications: Retail experience and a passion for coaching and mentoring others.
The predicted salary is between 22000 - 26000 £ per year.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalised customer service to achieve all sales and customer service targets.
You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will also have responsibility for opening and closing the store on a rota basis. If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalised customer service
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Key Holder Key Holder London,GB-LND,United Kingdom Sales Posted 2 hours ago employer: ESTÉE LAUDER
As a Key Holder at our London store, you will join a vibrant team that champions diversity and fosters a culture of growth and development. We offer comprehensive training, competitive benefits, and the opportunity to advance your career in the prestigious beauty industry, all while working in a dynamic retail environment that values exceptional customer service and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Key Holder Key Holder London,GB-LND,United Kingdom Sales Posted 2 hours ago
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the brand and its values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous retail experience aligns with the role of Key Holder, especially your coaching and mentoring skills.
✨Tip Number 3
Dress the part! Since this is a retail position, make sure you look polished and professional. Your appearance can say a lot about your understanding of the brand and its customers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Key Holder Key Holder London,GB-LND,United Kingdom Sales Posted 2 hours ago
Some tips for your application 🫡
Show Off Your Retail Experience:Make sure to highlight your previous retail experience, especially if it's in cosmetics. We want to see how you've used your skills to provide top-notch customer service and meet sales targets.
Be Authentic:When writing your application, let your personality shine through! We value authenticity, so don’t be afraid to show us who you are and how you can inspire others in a retail environment.
Tailor Your CV:Take the time to tailor your CV to match the job description. Mention any relevant supervisory or coaching experience, as well as your cash handling skills. This will help us see that you're the perfect fit for the Key Holder role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter!
How to prepare for a job interview at ESTÉE LAUDER
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially in cosmetics. Be ready to discuss your previous experiences and how they relate to the role of a Key Holder. Highlight any specific achievements in sales or customer service that demonstrate your ability to inspire and lead a team.
✨Show Off Your Coaching Skills
Since this role involves mentoring others, think of examples where you've successfully coached or supported colleagues. Prepare to share these stories during the interview, focusing on how your guidance led to improved performance or customer satisfaction.
✨Be Ready for Cash Talk
As cash handling is part of the job, be prepared to discuss your experience with cash reconciliation and any relevant procedures you've followed in past roles. If you have specific examples of how you ensured accuracy and efficiency, make sure to mention them!
✨Demonstrate Your Passion for Customer Service
This position requires providing authentic and personalised customer service. Think about what that means to you and be ready to share how you've gone above and beyond for customers in the past. Show your enthusiasm for creating memorable shopping experiences!
