At a Glance
- Tasks: Manage online order fulfilment, from processing to dispatch and inventory management.
- Company: Join Le Labo, a brand known for its unique fragrances and commitment to quality.
- Benefits: Flexible part-time hours, competitive pay, and a vibrant work environment.
- Other info: Fast-paced role with opportunities to grow in the e-commerce sector.
- Why this job: Be part of a creative team and help deliver exceptional products to customers.
- Qualifications: Strong organisational skills, attention to detail, and a passion for customer service.
The predicted salary is between 31500 - 38500 £ per year.
Estore Fulfilment Coordinator
The Estore Fulfilment Coordinator will be responsible for the accurate and timely fulfilment of online orders assigned the the UK fulfilment centre.
This role's day-to-day operation includes order processing, pick-pack and dispatch and inventory management.
This role will be based in our London hub, and will dual report to the UK Online Fulfilement Manager and Online Trading Manager for brand. com.
Responsibilities
- Fulfilment
- Order processing from the e-commerce platform.
- Pick, prepare and meticulously hand labelling creations and pack orders according to Le Labo's packaging standards.
- Ensure that all international regulations and paperwork are followed.
- Dispatch
- Ensure all orders are dispatched in 2 business days upon receipt of order.
- Ensure packages are picked up by shipping carriers in time.
- Inventory Management
- Received deliveries and ensure quantity of received goods match against PO.
- Record, replensish and mantain stock and supply levels.
- Ensure batch codes of all products are in date.
- Maintain and update product quanitity and availability on the e-commerce website.
- Customer Service
- Provide professional and responsive customer service through telephone.
- Investigate and resolve customer queries and roder related issues, providing appropriate and tailered solutions.
- Work collaboratively with internal teams to resolve complex customer or fulfilment issues and liaise with Concierge for special requests and orders.
- Must be able to support high-volume trading peridos with efficiency to work through significant fluctuations in daily order volumes.
Skills & Experience
- Excellent organisational skills and the ability to multitast.
- Ability to manage time and prioritse work assignments.
- Ability to function independently after training to complete assignments.
- Strong attention to detail and accuracy.
- Good understanding of stock availability and online product management.
- Must be passionate about providing an exemplary customer service.
- Proficiency in E-commerce shipping software.
- Excellent comnunication and teamwork skills.
- Comfortable delivering results in a busy, fast paced environment.
- #J-18808-Ljbffr
Estore Fulfilment Coordinator - Le Labo - Part Time - Shoreditch, UK London,GB-LND,United Kingdom Sales Company Priority employer: Estée Lauder
At Jo Malone London, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and excellence in luxury retail. Our Boutique Operations Lead will benefit from comprehensive training and development opportunities, fostering personal and professional growth while working in a prestigious environment that values teamwork and outstanding customer service. Located in a dynamic area, our boutique provides a unique chance to engage with a diverse clientele and participate in exclusive events, making every day rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Estore Fulfilment Coordinator - Le Labo - Part Time - Shoreditch, UK London,GB-LND,United Kingdom Sales Company Priority
✨Tap into Local Job Boards
Look for part-time opportunities on local job boards or industry-specific sites related to logistics and supply chain. These platforms often host job listings that may not make it to the larger job boards, giving you an edge!
✨Connect with the Community
Join local logistics and supply chain forums or Facebook groups where businesses might post about part-time roles. These communities can provide insights, and you might even find someone who can put in a good word for you!
✨Be Available for Immediate Start
Since many part-time logistics roles need quick hires, being available for an immediate start can be a big plus. Make sure to highlight your flexibility when chatting with potential employers like Estée Lauder.
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We think you need these skills to ace Estore Fulfilment Coordinator - Le Labo - Part Time - Shoreditch, UK London,GB-LND,United Kingdom Sales Company Priority
Some tips for your application 🫡
Highlight Relevant Experience:When you're applying for a logistics and supply chain role like Estore Fulfilment Coordinator - Le Labo - Part Time - Shoreditch, UK London,GB-LND,United Kingdom Sales Company Priority, make sure to emphasise any relevant experience you've got. Even if it’s just an internship or volunteer work, show how you've dealt with supply chain processes, inventory management, or even basic logistics tasks. This helps us see you in action!
Showcase Your Technical Skills:For logistics roles, familiarity with software like SAP, Oracle, or even Excel can really set you apart. Be sure to mention these skills in your CV and, if possible, include examples of how you've used them effectively in previous roles or projects.
Keep It Flexible:Since this is a part-time position, let us know about your availability in your cover letter! If you can work certain shifts or have a flexible timetable, make that clear – we love flexibility as much as you do!
Tailor Your CV to Logistics:Your CV isn't just a list of jobs; it should tell a story about your journey in logistics. Use bullet points to break down your achievements and any metrics that show your impact in previous roles. Did you help reduce costs or improve efficiency? Quantify that success to grab our attention!
How to prepare for a job interview at Estée Lauder
✨Know Your Supply Chain Basics
Make sure you brush up on key concepts in logistics and supply chain management. Understand terms like Just-In-Time, inventory management, and demand forecasting, as these might pop up in the conversation. Being able to discuss these confidently shows you’re not just going through the motions and have a genuine interest in the role.
✨Be Ready for Scenario-Based Questions
Logistics can be unpredictable, so expect questions that test your problem-solving skills. For instance, they might ask how you'd handle a sudden supply chain disruption. Think through examples from your studies or past experiences, showing how you can adapt and make quick decisions in a tight spot.
✨Flexibility is Key
Since this is a part-time gig, the interviewers will likely look for candidates who are flexible and willing to jump into different roles as needed. Be ready to discuss your availability and how you can help during peak times. This kind of openness can really set you apart!
✨Highlight Your Tech Savviness
In logistics, it's essential to be comfortable with various software tools, from inventory management systems to basic Excel functions. If you've used any specific tools or platforms in the past, make sure to mention them. This not only shows your technical skills but also your readiness to dive into the job!
