Brand Counter Lead — Sales & Customer Experience in Burton upon Trent

Brand Counter Lead — Sales & Customer Experience in Burton upon Trent

Burton upon Trent Full-Time On-site
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Estee Lauder is seeking a Counter Lead to support brand sales turnover and market share by maintaining a consumer-focused approach. The role focuses on delivering excellent service, upholding retail standards, and executing local marketing and events.

Key responsibilities include leveraging digital channels, managing refunds/complaints per guidelines, and driving a positive brand image across internal and external audiences.

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Brand Counter Lead — Sales & Customer Experience in Burton upon Trent employer: Estée Lauder

At Jo Malone London, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and excellence in luxury retail. Our Boutique Operations Lead will benefit from comprehensive training and development opportunities, fostering personal and professional growth while working in a prestigious environment that values teamwork and outstanding customer service. Located in a dynamic area, our boutique provides a unique chance to engage with a diverse clientele and participate in exclusive events, making every day rewarding and impactful.

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Contact Details:

Estée Lauder Recruitment Team