At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer experiences and achieve sales targets.
- Company: Join the iconic Jo Malone London brand in a new store opening.
- Benefits: Enjoy a competitive salary, commission, product discounts, and training opportunities.
- Other info: Flexible hours for a great work-life balance and career growth potential.
- Why this job: Be part of a creative environment where you can make a real impact on customers' memories.
- Qualifications: Retail experience at Supervisor level, with a passion for coaching and customer service.
The predicted salary is between 30000 - 40000 £ per year.
Distinctive yet understated. Perfect alone or artfully layered with Fragrance Combiningâ„¢. Synonymous with gift giving, Jo Malone London is a thoughtful and generous statement, from a small token to the grandest of gifts. Wrapped in our iconic cream and black box, tied with grosgrain ribbon. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. As Boutique Manager, your role will also be to elevate these in-store events. You will also be accountable for the smooth running of the store and ensuring all your team are aligned in the Boutique and Brand vision.
Compensation and Benefits
- Competitive industry salary
- Commission scheme
- Product discount
- Training & development
Qualifications
- Proven retail experience at Supervisor or above level, preferably within beauty
- The ability to provide inspirational, authentic and personalized customer service
- Experience of coaching/mentoring others to achieve their full potential and to succeed
- A drive to achieve sales and customer service targets
- Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
- Proof of right to live and work in the country
We are seeking an inspirational and dynamic Assistant Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you.
Jo Malone London Assistant Boutique Manager 37.5hrs Winchester 5 days, NEW STORE OPENING employer: Estee Lauder Companies
Contact Detail:
Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jo Malone London Assistant Boutique Manager 37.5hrs Winchester 5 days, NEW STORE OPENING
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Jo Malone London's products and values. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a candidate who truly gets what the brand is all about.
✨Tip Number 2
Practice your people skills! As an Assistant Boutique Manager, you'll be leading a team and interacting with customers daily. Role-play common scenarios with friends or family to boost your confidence in delivering exceptional customer service and coaching your team.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and expectations. They might even share tips that could give you an edge during the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Jo Malone London family right from the start!
We think you need these skills to ace Jo Malone London Assistant Boutique Manager 37.5hrs Winchester 5 days, NEW STORE OPENING
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty and retail shine through. Share specific experiences that highlight your enthusiasm for the industry and how it aligns with Jo Malone London's values.
Highlight Your Leadership Skills: As an Assistant Boutique Manager, you'll be leading a team. Make sure to showcase your coaching and mentoring experience in your application. Use examples that demonstrate how you've helped others succeed in a retail environment.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the job description. Mention your relevant skills and experiences that match the requirements, especially around customer service and sales targets.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the Jo Malone London family!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Fragrance
Familiarise yourself with Jo Malone London's signature scents and the concept of Fragrance Combiningâ„¢. Being able to discuss your favourite fragrances and how they can be layered will show your passion for the brand and your understanding of their unique offerings.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight your coaching and mentoring experiences, as well as any specific instances where you helped team members achieve their targets. This will demonstrate your ability to inspire and develop others.
✨Emphasise Customer Service Excellence
Be ready to share stories that illustrate your commitment to providing exceptional customer service. Think about times when you went above and beyond for a customer or how you handled challenging situations. This aligns perfectly with the brand's ethos of thoughtful and generous service.
✨Discuss Your Vision for the Store
Come prepared with ideas on how you would elevate in-store events and enhance the customer experience. Show that you understand the importance of aligning with the Boutique and Brand vision, and be ready to discuss how you would contribute to the store's success from day one.