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- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join a leader in prestige beauty with a focus on diversity and growth.
- Benefits: Enjoy competitive pay, outstanding training, and career progression opportunities.
- Why this job: Be the CEO of your own store and make a real impact in retail.
- Qualifications: Retail experience and strong leadership skills are essential.
- Other info: Perfect for ambitious self-starters looking to grow in the beauty industry.
The predicted salary is between 28800 - 42000 £ per year.
We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store.
You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team. If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty.
Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications:
- Effective verbal and written communication skills. Excellent interpersonal skills
- Quality customer service skills. Skilled at winning people over
- Results oriented, with high drive to meet objectives and standards
- Pursue goals beyond what is required or expected of them
- Senses others' development needs and bolsters their abilities
- Anticipates, recognizes, and meets customers' needs
- Handles difficult and tense customer service situations with diplomacy and tact
- Guides the performance of others while holding them accountable
- Cultivate and maintain extensive informal networks
- Models team qualities like respect, helpfulness, and cooperation
- High attention to detail and organisational skills
- The ability to work autonomously and contribute to the team
- Proactive and positive approach to work and tasks
- Confidentiality, tact, and discretion when dealing with people
Qualifications / Knowledge:
- Retail sales experience.
- Team leadership.
- Degree of experience dependent on business/store size.
- Experience in strategic planning and execution.
- Ability to develop financial plans and manage resources.
- Working knowledge of a computerised system including email, Microsoft Excel.
Weybridge 37.5hrs Counter Manager Counter Manager employer: Estee Lauder Companies
Contact Detail:
Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weybridge 37.5hrs Counter Manager Counter Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the beauty industry. Understanding current market dynamics and customer preferences will not only help you in interviews but also demonstrate your passion for the role.
✨Tip Number 2
Network with professionals in the retail and beauty sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss your leadership style and past experiences in coaching teams. Be ready to share specific examples of how you've motivated others and achieved sales targets in a fast-paced environment.
✨Tip Number 4
Showcase your strategic planning skills by thinking about potential in-store events or customer engagement strategies you could implement. Presenting these ideas during your interview can set you apart from other candidates.
We think you need these skills to ace Weybridge 37.5hrs Counter Manager Counter Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership and coaching experience in a retail environment. Use specific examples that demonstrate your ability to meet sales targets and manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty industry and your strategic planning skills. Mention how your previous experiences align with the responsibilities of the Counter Manager role.
Highlight Relevant Skills: In your application, emphasise your effective communication, customer service skills, and ability to handle challenging situations. Provide examples of how you've successfully led a team and met objectives.
Showcase Your Ambition: Convey your ambition and self-starter attitude in your application. Discuss your long-term career goals within the beauty industry and how this role fits into your professional journey.
How to prepare for a job interview at Estee Lauder Companies
✨Showcase Your Leadership Skills
As a Counter Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on coaching and developing others to achieve their goals.
✨Understand the Business
Familiarise yourself with the company's business model and values. Be ready to discuss how you would create and execute a business plan that aligns with their objectives, particularly in customer recruitment and retention.
✨Prepare for Customer Scenarios
Expect questions about handling difficult customer situations. Think of specific instances where you've used diplomacy and tact to resolve issues, showcasing your quality customer service skills.
✨Demonstrate Your Results Orientation
Highlight your drive to meet and exceed objectives. Prepare to discuss past achievements where you went above and beyond what was expected, illustrating your proactive approach and attention to detail.
