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- Tasks: Support the Store Manager and lead the sales team to deliver exceptional customer service.
- Company: Join Estée Lauder, a global leader in luxury beauty products.
- Benefits: Competitive pay, training opportunities, and a chance to grow your career.
- Other info: Diverse culture with great opportunities for personal and professional growth.
- Why this job: Kickstart your career in retail with a prestigious brand and make an impact.
- Qualifications: Retail experience and a passion for providing excellent customer service.
The predicted salary is between 12 - 15 £ per hour.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets. You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will also have responsibility for opening and closing the store on a rota basis.
If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications
- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
Key Holder - The Cosmetics Company Store - Cotswolds/Tewksbury - 6 hours (1 day) in Tewkesbury employer: Estee Lauder Companies
Contact Detail:
Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder - The Cosmetics Company Store - Cotswolds/Tewksbury - 6 hours (1 day) in Tewkesbury
✨Tip Number 1
Get to know the brand! Dive into Estée Lauder's products and values. When you show genuine enthusiasm for their cosmetics during your interview, it’ll really set you apart from the crowd.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for a customer. Being able to share these stories will demonstrate your ability to provide that inspirational and personalised service they’re after.
✨Tip Number 3
Show off your leadership potential! Even if you haven’t held a supervisory role before, highlight any experiences where you’ve led a team or mentored others. This will show them you’re ready to step up as a Key Holder.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Key Holder - The Cosmetics Company Store - Cotswolds/Tewksbury - 6 hours (1 day) in Tewkesbury
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for cosmetics shine through! Share any personal experiences or insights you have about the beauty industry. We want to see that you're genuinely excited about the products and the role.
Highlight Your Retail Experience: Make sure to detail your previous retail experience, especially if it's in cosmetics. We’re looking for candidates who can demonstrate their skills in customer service and cash handling, so don’t hold back on those examples!
Be Authentic: We value authenticity, so be yourself in your application. Use a friendly tone and express your personality. This is your chance to show us how you would connect with customers and inspire your team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Estee Lauder Companies
✨Know Your Brands
Familiarise yourself with the various brands under The Estée Lauder Companies. Understand their unique selling points and target audiences. This knowledge will help you demonstrate your passion for the products during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Think about specific situations where you went above and beyond to meet a customer's needs, as this aligns perfectly with the company's focus on authentic and personalised service.
✨Demonstrate Leadership Potential
As a Key Holder, you'll be expected to lead by example. Share experiences where you've coached or mentored others, even if it was informal. Highlight your ability to inspire and motivate a team, which is crucial for this role.
✨Be Ready for Cash Handling Questions
Since cash handling is part of the job, brush up on your experience with cash reconciliation. Be prepared to discuss any relevant procedures you've followed in past roles, and show that you understand the importance of accuracy and accountability in financial transactions.